Saturday, April 23, 2016

K-Bar List Jobs: 23 Apr 2016

K-Bar List Jobs: 23 Apr 2016 Reminder: The jobs listed below are located on the blog: • I wrote a book aimed at helping veterans find jobs. The book, "Skinning Penguins: The Veterans' Guide to Post Service Employment," is now available as an ebook using the following link: Also join the LinkedIn Group at: Today’s Posting: 1. Inside Sales/Customer Service Reps - San Diego, CA 2. IT Project Manager - Greater Salt Lake City, UT Area 3. Incentive and Compensation Analyst - Salt lake City, UT 4. Mortgage Banker Assistant (2) CA 5. Sr Network Manager - Pleasanton , CA 6. Sr. CMM Inspector - Gardena, CA 7. Customer Service/ Order Processing Specialist - Carlsbad, CA 8. Senior Manager Customer Experience Programs - Downtown San Francisco, CA 9. Manager, Customer Experience Planning - Milpitas, California 10. Customer Experience Manager - San Jose, CA 11. Senior Supplier Quality Engineer - San Ramon, CA 12. Customer Care IT Project Delivery Lead / Sup - Demand Side Systems (Salesforce) San Ramon, CA, United States 13. Threat Analyst, Senior- San Ramon, CA, United States 14. Retail Strategy Analyst I- Draper, UT 15. General Manager - La Jolla, CA 16. Information Security Officer - Compliance - San Diego, CA 17. Underwriter - DE - Seattle, WA 18. Network Operations Administrator- San Diego, CA 19. Security Architect (Director) San Diego, CA 20. Sr Data Engineer - Portland, Oregon Area 21. Big Data and Analytics Engineer – Hillsboro, Oregon 22. Customer Care Representative- San Diego, CA 23. Client Accounting Representative - San Diego, CA 24. Senior Business Systems Analyst - San Diego, CA, United States 25. Entry Level - Customer Service - Resort Runner - Escondido, CA 26. PBX/ Genesys Call Center Consultant - Carlsbad, CA 27. Sales / Marketing Director – Senior Living – South San Francisco, CA 28. Controller – Health Plan – Southern California 29. Customer Service Representative- La Mesa, CA 30. Retail Agency Program- Beaverton, OR and Western United States 31. NDT (Non-Destructive Testing) Supervisor - 2nd shift - Hawthorne, CA, United States 32. NDE LEVEL III R&D Supervisor - Hawthorne, CA, United States 33. Commercial Lines Assistant for Professional Liability Wholesaler- Redmond/Duvall, WA area 34. Field Application Engineer - High Tech Fasteners - San Francisco Bay, CA Area 35. Regional Labor Relations & Human Resources Manager - Westminster, CO 36. Field Human Resources Business Partner - Aurora , CO 37. Business Banking Officer 1- Simi Valley, CA 38. Sr.Database Analyst - San Diego, CA 39. Customer Service Representative - Encinitas, CA 40. QCSS/QGOV IT CAREERS (Clearance Preferred) - San Diego, CA 41. Transitioning Military - Technician Opportunities- San Diego, CA 42. Maintenance Engineering Manager- Escondido, CA 43. Stone Store Manager - Liberty Station - San Diego, CA 44. Senior Operations Manager - Escondido, CA 45. Director of Marketingquick apply - Greater San Diego, CA Area 46. Staff Scientist - Wheat Ridge, CO 47. Staff Environmental Engineer - Ft. Collins, CO 48. Department Manager II - Midvale, UT 49. Special Event Security Specialists VIP Premier Events- San Francisco, CA 50. Specialist, Assessment Services- Salt Lake City, Utah Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 1. Inside Sales/Customer Service Reps - San Diego, CA Job ID300254-11543-10-387312 Volt Employment TypeFull-Time Job Description: We are hiring for Inside Sales/Customer Service Representatives. Job Requirements: • Minimum 2 years of telephone sales experience • Proven sales (or customer service) experience - making calls / setting appointments. • Must be open to coaching in a specialized sales training environment. • Knowledge of effective sales practices and cycles required. • Proficient computer skills required. • Articulate with strong verbal and written communication skills. Damon Oliver Military Liaison $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 2. IT Project Manager - Greater Salt Lake City, UT Area Progrexion Job description: • Responsible for all phases of project delivery including, planning, scoping, scheduling, reporting, executing, deployment and closure. • Collaborate with business and technical stakeholders to ensure project scope is clearly defined, understood and approved. • Create well thought out project plans with the intention of delivering functionality using an iterative approach, whenever possible. • Pro-actively manage and escalate issues, risks, delivery impediments, dependencies, changes and key decisions needed. • Ensure stakeholders, management and project team members stay informed using both formal and informal communication mechanisms. Desired Skills and Experience: • Well-versed in both waterfall and agile techniques. • Ability to identify and present options and trade-offs to stakeholders in order to facilitate decisions and keep project moving forward. • Strong sense of ownership, commitment and accountability to deliver intended results • Strong drive to achieve desired outcomes • Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously. • Resourceful and creative problem solver • Strong leadership skills • Excellent communication, presentation, and writing skills • Highly organized, detail-oriented, and ability to track and report on multiple projects • Strong business acumen coupled with experience working in a technical environment. • Strong leader with ability to effectively facilitate meetings with both business and technical stakeholders Required Education and Experience: • Bachelor degree in a related technical or business field, Masters preferred • 3-5 years of project management experience in a technical environment • Project Management Professional (PMP) Certification Tyrell Ross Corporate Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 3. Incentive and Compensation Analyst - Salt lake City, UT Progrexion Job description: The Incentive Compensation Analyst who has expertise in creating, managing and monitoring multiple incentive compensation plans, who is professional and has the ability to communicate with company leaders, who understands customer satisfaction, and can adapt to a growing and expanding company. The position reports to the Assistant Director of Payroll and Incentive Compensation, and is based in Salt Lake City, Utah. Key responsibilities: • Ability to drive incentive compensation plans and model changes for improvements • Ensure the timely and accurate processing of incentive compensation • Interact well with departmental leaders, the Payroll and Human Resources department • Develop systems and processes to improve incentive compensation • Identify areas of savings in the incentive compensation drivers • Ensure Sarbanes-Oxley compliance Desired Skills and Experience: • 1+ years of experience in Incentive and Compensation Analysis • Experience with SAP Business Objects, Crystal Reports, and SQL a plus • Experience with Callidus incentive compensation a plus • Experience with incentive compensation plans a plus • Experience with Dynamics GP and UltiPro a plus • Prior experience in large business with over 1,000 employees is required • Good manager/people skills…able to build relationships across the company and lead/motivate people Tyrell Ross Corporate Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 4. Mortgage Banker Assistant (2) CA ID: 2016-3634/La Quinta, CA ID: 2016-3823/Salt Lake City, UT Freedom Mortgage Corporation Overview: Freedom Mortgage Corporation, a full-service direct lender founded in 1990, has an excellent opportunity for a dynamic professional to join one of the nation’s leading mortgage companies. Freedom Mortgage is a privately held, mortgage lender and servicer, licensed in all 50 states, with 9 operation centers nationwide. Rated A+ with the Better Business Bureau, Freedom Mortgage is a member of the Mortgage Bankers Association, the National Association of Mortgage Brokers, and is the 5th largest issuer of GNMA securities nationwide. Currently, we have over 4200 employees nationwide, we are funding over 3.5 billion dollars in loans a month and we have a servicing portfolio of over 60 billion dollars. Freedom is characterized by an energetic, creative staff, and cutting edge technology. Our IT and processing systems allow us to approve and process mortgages quickly without jeopardizing quality. We have cultivated a fun team environment where there is opportunity to learn and develop within both the company and your career. With hard work, you'll reap benefits both professionally and personally. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Collect all loan conditions. Measurement: 90% of all purchase loans close on time. • Call and obtain loan conditions from borrowers and Realtors. • New contracts - introduction to Realtors via email and LO call to give "warm and fuzzy" • All files turned into processing within 24 hours of receipt of initial needs list • Understands and researchs all loan guidelines that may affect the processing or originating of loans in pipeline. • Communicates with your team all info pertaining to client and/or property to meet file expectations • Responsible for once a week status calls to all parties involved in transaction (Clients, Realtors, Builder, etc.). Consistently exceed borrower and/or Realtor/Builder expectations • Set up file using the LO checklist and push file to "ready for processing" • Coordinate closing details with Client/Realtor - final payment, rate, cash to close, Est HUD, etc. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Education and/or Experience: High School Diploma or GED or one to three months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read, and interpret documents such as policy and procedure manuals, safety rules, operating and maintenance instructions. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. *We offer competitive salaries, an excellent benefit package including medical, dental, vision, and (401k)!* Tina Singleton Regional Sales Recruiter - West Coast $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 5. Sr Network Manager - Pleasanton , CA Kavaliro Position Type: Full Time, Permanent Salary: Competitive Key Skills: LAN/WAN, Cisco routers and switches, wireless, security, network Description: · TheManager of Network Services will be responsible for leading the NetworkServices team which consists of LAN, WAN and Security engineers. The managerwill be responsible to deliver engineering solutions for a high availabilitynetwork and security infrastructure. This individual will have a proven recordof engineering and implementation of large-scale enterprise networkinfrastructure, a strong sense of commitment, highly business oriented andskilled at delivering robust network solutions. · Thisindividual will be a seasoned network manager, who is comfortable operating atall levels of the organization, communicates effectively with both business andtechnical audiences and who can effectively balance priorities to optimizeresources and exceed engineering targets. KeyResponsibilities include, but are not limited to: The qualified candidate should have aproven track record of managing a large scale, geographically dispersed,network infrastructure team. The candidate will lead and motivate a diverseteam of highly skilled engineers who have the enterprise responsibility ofengineering and implementing network solutions. · Managementoversight to deliver network solutions for business applications andinfrastructure technology · LeadNetwork planning, engineering, and standard configurations · Establishcapacity planning for the application and performance management on the network · Performcost benefits analysis of network solutions as they apply to businessobjectives · Provideleadership in ongoing network engineering reviews in search of improved userexperience, performance and cost reductions · Guideproduct selection, proof of concepts, and implementation of network solutionswhich meet customer and future business requirements · Ensurerisk-free implementation of all business and technology solutions · MentorNetwork Services team to ensure their continued technical and professionalgrowth Qualifications: · Education:BS in computer Science or equivalent network engineering experience; CCIE orequivalent · Priorexperience leading and managing network teams in large enterprises · 15+years of engineering and deployment experience with Cisco routers and switches · Workingknowledge of Wireless, VOIP, Security technologies and video conferencingsystems · In-depthexperience with selection, design, implementation and support of enterprisenetwork systems and diagnostic tools · Abilityto coordinate a diverse team of technical resources in the resolution ofnetwork and security infrastructure failures · Strongtechnical leadership, organizational and motivational skills · Strongoral and written English communication skills · Abilityto work in a highly dynamic and fast paced environment Lorraine Lanquino Talent Acquisition Specialist $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 6. Sr. CMM Inspector - Gardena, CA (5505_CMM_041316) RemX Engineering Job Type: Contract to hire with long-term career potential for the successful candidate Pay Range: Negotiable based on experience Hours: Mon-Fri, Day Shift RemX Engineering is looking for an experienced CMM Inspector to join a leading Aerospace Manufacturing operation based out of Gardena, CA. This is a senior level position responsible for ensuring product compliance to engineering drawings and customer purchase order requirements, and will primarily be working with sheet metal and machined parts. Primary Responsibilities: • Inspect parts or tooling using fixed CMM or portable laser tracker. • Must run existing programs and generate new programs that can be run by other inspectors. • Work with engineering to obtain specific data needed to validate product. • Perform visual and dimensional inspection on sheet metal and machined parts/assemblies. • Conform to blueprints (GD&T), mylars, specifications, and check tools per purchase order. • Complete required documentation for shipment of product, and maintain inspection records without error (including non-conformances). • Assist fellow inspectors and be willing to train as needed. • Utilize all common precision measuring instruments (micrometers, calipers, height gauges, dial indicators, rulers, and more) • Perform complex surface plate setups and scribe layouts. • Will need to use shop trigonometry. • Will need to have basic understanding of SPC and its application. Qualifications: • 8-10 years’ inspection in Aerospace quality assurance • Must possess understanding of three dimensional inspection techniques and understand the concepts of CMM and laser tracker inspection. • GD&T blueprint reading ability. • Must be self-motivated, dependable, and punctual, and be able to work with little to no supervision. Additional Information: For more information please apply online or contact Alina Berry Alina Berry Executive Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 7. Customer Service/ Order Processing Specialist - Carlsbad, CA Job Number: 89209 RemX Base Pay: DOE Employee Type: Temp Travel: No Paid Relocation: Not Specified Description: An exciting and growing company located in North County San Diego (Carlsbad) is seeking an experienced Customer Service Representative for Jr. Order Processing Specialist (CSR) position. This is a temp role with full time hours. Duties: • Direct support to Sales depsrtment in taking care of customer accounts • Processing, quoting and tracking all purchase and return orders • Monitoring daily inventory levels and reporting back to the sales team for forecasting • Assist customers via incoming phone calls, e-mail and fax requests • Update information in the internal ERP/CRM systems • Generate reports from ERP system Job Requirements: • Sense of urgency with customer response • Experience with purchase orders/sales orders • 1+ years of experience in a mid level customer service role • Adequate and efficient 10-key data entry skills • Experience with an ERP system/ SAP a plus Alina Berry Executive Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 8. Senior Manager Customer Experience Programs - Downtown San Francisco, CA Esurance Job description: The Senior Manager Customer Experience Programs designs and manages programs to increase Customer Satisfaction across multiple lines of business at Esurance. This role identifies processes where improvements can be made and partners with Senior Leadership to implement and manage customer experience initiatives across Esurance. Utilizing data driven analytics, customer and business feedback, the Senior Manager identifies and sponsors initiatives developed to create a great 360° customer experience that maximizes customer loyalty and delivers against Esurance’s Brand Promise and Customer Value Proposition. • Works with Esurance senior leadership on prioritization, communication and implementation of customer experience programs and initiatives • Consults with senior leaders on strategy, tactics and ways to achieve business plan goals • Develops strategic program management and communication plans in support of overall business plans • Understands and participates in long-term business strategic planning, translating business plans into actionable customer experience initiatives • Leverages customer loyalty insights to identify customer experience improvement opportunities, drive effective solution design, and evaluate initiative success • Incorporates customer experience analytics and VOC insights into initiative prioritization and design • Leverages analytical teams for business case development support and impact measurement • Consistently monitors and identifies improvements to processes used to implement projects • Understands all aspects of Esurance operations as well as industry trends and opportunities in order to improve, prioritize and leverage customer experience programs. • Keeps up to date on emerging industry trends and changes that affect the customer experience • Continually evaluates progress of customer experience initiatives and works to keep different teams and organizations on track to achieve business goals • Partners with senior leadership to coordinate, negotiate, align resources, and resolves issues to ensure the on-time delivery and implementation of customer experience initiatives with all affected organizations • Develops and implements organizational communications that provide cross-functional context and alignment • Develops presentations for management and staff on process improvement, workflow and “lessons learned” from implementation issues • Responsible for the employment, promotion, associate performance evaluation, training, motivation, counseling, and discipline of assigned associates Desired Skills and Experience: • Detail-oriented with strong organizational management skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently. • Demonstrated strategic planning and analytical/problem-solving skills. • Demonstrated ability to manage relationships with internal and external customers. • Demonstrated ability to work effectively under pressure and within a collaborative team oriented environment using sound judgment in decision-making. • Excellent presentation, facilitation and negotiation skills. • Extensive project management and communication skills are also required to ensure on-time delivery of programs. Experience / Education: • Bachelor’s degree in business, finance, insurance, or a related field, or equivalent experience required. • Seven years in consulting, program management, or marketing/sales leadership required, with three years or more experience with a multi-channel customer experience preferred. Melissa Willis Corporate Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 9. Manager, Customer Experience Planning - Milpitas, California Kohl's Department Stores Job description: At Kohl’s, we’re always looking ahead to creating the next great thing. Since 1962, our people have been our biggest asset and every great thing we do is thanks to the great people we hire. POSITION OBJECTIVE: The Manager of Customer Experience Planning leads the CX Planning function in the Kohl’s Digital Center in the Milpitas, CA office. This individual will serve as a key planning driver and evangelist for CX Strategy, Research and Design functions in support of the mobile, digital in-store and omni-channel program portfolios. Collaborating closely with CX leadership and cross-functional business and technology partners, the Manager of CX Planning will be responsible for establishing, communicating and managing CX project workflow, timelines, process and delivery for customer experience deliverables. PRIMARY RESPONSIBILITIES CX Planning & Project Management: • Establishing project plans in conjunction with CX, business and technology partners to ensure Customer Experience delivery is carried out according to CX quality standards and agreed upon scope, timeline and budget considerations. • Preparing CX related project artifacts in support of the CX project portfolio such as status reports, executive briefs, and business documents along with presenting such materials in meeting forums with business partners and executive stakeholders. • Ability to understand scheduling parameters within the context of the Omni-Channel Planning and Execution pipeline to inform and shape CX and Program schedule. Communication • Ability to effectively communicate CX approach for a given project or program to stakeholders across broad areas of the Kohl’s enterprise. • Ability to articulate project schedule, dependencies, risks, and status to team members, partners, stakeholders and executives. (written and verbal) • Ability to represent the CX point of view in meetings with key business and IT stakeholders. • Ability to listen first and gather information which will provide critical input into CX planning and execution activities. Management of Associates • Manages direct reports, systems and projects to achieve unit goals in accordance with Company policies and practices. • Prepares and analyze unit plans and reports. • Provides leadership by exhibiting influence and expertise, thus affecting the results of the operating area. • Creates an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications. • Develops staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans. QUALIFICATIONS required: • 5+ years working in digital project management with responsibility for managing projects consisting of multi-faceted teams. Management, direct-report responsibility for other project managers and/or digital experience associates. • Excellent verbal and written communication skills. • Digital commerce experience including knowledge of mobile landscape. preferred: • PMP certification • Large-scale Retail E-Commerce experience. • Digital Agency and/or Consulting experience in a fast-paced environment. • Financial/budget management. Alyssa Valdez Recruiting Manager $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 10. Customer Experience Manager - San Jose, CA Stryker Employment type: Full-time Basic Function: Create a consolidated and integrated leadership approach to our internal and external customer touch-points to drive growth and revenue for the organization Responsibilities: • Oversight and management of the clinical experience at the San Jose headquarters, as well as key centers of excellence across the nation • Works with Centers of Excellence to develop programs and subsequent contracts for sending current and potential customers to CoE’s • Determines areas of interest and terms acceptable by both CoE facility, surgeons and Stryker • Management of the entire customer experience at all locations, inclusive of a platform to interface with sales, pre-communication to customers, on-site elements, and post-communication • Establishes and fosters KOL’s and Association relationships and facilitates ongoing collaboration and communication activities with Stryker leadership, and creates brand ambassadors within our customer base • Provides leadership and direction to multiple cross-functional Team Leads that touch the customer experience and creates an environment that fosters high performance, accountability and consistent customer experiences • Oversees Program Manager for all internal and external engagement event, ensuring adherence to budget and timelines, and reports key success indicators back to the business • Serves as project manager for the headquarter renovations, including adherence to budget and timelines, and the creation of routine project updates to report back to the business • Works with marketing leaders to establish opportunities to leverage KOL’s and brand ambassadors at annual congresses, and manages the creation of the main messages and content, as well as execution of contracts • Works with marketing communications and digital teams to identify areas of opportunity to maximum customer loyalty and develops programs around retention and expansion and tracks ROI to report back to the business • Works with digital to develop a dashboard that creates visibility across all touch-points and sales with identified top level customers • Collaborates with customers, marketing intelligence, and 3rd party sources to monitor, understand, and respond to competitive product performance, branding, messaging, and tactics • Manages the CCD and work plans of selected key opinion leaders utilized for various consulting reasons. • Builds and maintains a medical education strategy for continuing medical education and surgical training tasks. • Management and allocation of equipment needed for medical education for the Endoscopy Division and other Stryker divisions. Minimum Qualifications/Work Experience Supervisory Responsibilities: Yes Blood Borne Pathogen Category A Position: Yes Physical Requirements: • Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects • Must be able to communicate with large groups of people • Must be able to review printed materials • Must be able to communicate telephonically • Ability to use common office equipment (e.g. Calculator, computer terminal, fax machine, etc.) Mental Requirements: • Must be able to generate and explain detailed proposals, guidelines and procedures • Must be able to manage complex, cross-divisional projects in the spirit of providing a true-shared service • Must be able to provide exceptional customer service to include distribution for both the domestic and international markets • Must be able to analyze and resolve non-routine issues using independent judgment • Must be able to routinely make decisions which may affect immediate operations and have a company effect • Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.) Preferred Qualifications/Work Experience: • Excellent analytical skills • Excellent interpersonal skills • Demonstrated effective managerial skills • Excellent organizational skills • 5-6 years in customer service, distribution, marketing or related experience with exposure to Sales, Marketing, R&D, Operations and Finance • Fundamental computer skills • Stryker Instruments Sales Training Program • Previous experience in Sales/Marketing • Internal product development training • Instruments marketing training program (4 hours) • Half day with Customer Service Representative • Proven track record of high performance • Experience in successfully developing and introducing new products • SRI Leadership Institute program • Successful experience and track record in selection and development of talent • Experience in recruitment, selection and development of talent to achieve strategic objectives Education/Special Training Required: B.B.A. or B.S. degree (emphasis in marketing or related discipline preferred) Lindsay French Candidate Development lindsaynfrench@GMAIL.COM $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 11. Senior Supplier Quality Engineer - San Ramon, CA Pacific Gas and Electric Company Full-Time Department Overview: The Supplier Quality Assurance organization is responsible for assuring the safety and quality of material provided by the suppliers of Pacific Gas and Electric Company (PG&E). The department collaborates with engineering, construction, and supply chain to ensure that qualified suppliers provide PG&E material that meets specification requirements, is understood and usable by the field, and can meet cost and quantity requirements. Position Summary: Be all you can be at PG&E. Our Material Quality Assurance program is ranked #1 in the industry. Our quality programs have achieved top decile performance assuring our suppliers provide the highest quality in the nation. We openly share our quality programs through benchmarking with the top US utilities enabling us to improve together. Through our aggressive continuous improvement program, we are expanding our group by hiring Senior Supplier Quality Engineers (SQE) in San Ramon, CA and San Francisco, CA. If you are interested in an organization that is changing the industry and allowing you to travel to see and verify suppliers’ manufacturing processes, this may be the opportunity for you! The position will report to the manager of Supplier Quality. The Senior SQE will develop a new role to support a team of engineers, materials personnel, purchasing personnel and field personnel in establishing a quality system to support the choice of suppliers, development of suppliers, quality of suppliers that provide gas distribution and transmission products to PG&E. Additionally, the individual will work with field personnel and engineers, sometimes in remote field locations in California, to solve quality issues with defective products. This job will require exceptional skill in collecting and analyzing metrics and taking reasoned corrective actions based on the metrics. The successful candidate must be skilled in being an advocate and champion for creating, socializing, and training other team members in the importance of quality. The individual will also be responsible for product safety (in conjunction with the commodity engineers) for all purchased smart meter products and assemblies. Qualifications Minimum: - 5 years of work experience in a supplier quality and/or manufacturing environment - Bachelor’s degree in engineering Desired: - Master’s degree - Experience with manufacturing or assembly of mechanical products (inspection, design, machining, etc.) preferably as a manufacturing engineering, industrial engineer, or design engineer - Strong mechanical knowledge - Experience in the creation, or modification of software driven quality systems such as MPR system, SCAR system or a purge system; experience defining system architecture (how the product should work) and project managing the software changes. - A self-starter and be strongly invested in defining problems and driving solutions to those problems in a cooperative and cross-functional environment - Work experience in multiple disciplines including operations areas such as manufacturing, project management, quality, materials, purchasing - Experience working with suppliers of fabricated products either as a customer interfacing with a supplier or as a supplier representative. - Lean 6 sigma experience and a Green or Black Belt - Certified Quality Engineer (ASQA/E or equivalent) and significant experience in auditing suppliers - Demonstrated ability to read drawings, preferably an understanding of GD&T and make reasoned judgments on the “quality of the designs” - Demonstrated ability to identify product and process risks; identify solutions and drive those solutions - Demonstrated ability to identify cross functional problems and possess the knowledge of other functional areas, then recommend and drive solutions to these problems - Understanding of how to collect and employ metrics to drive continuous improvement of suppliers quality (DPPM / MPR / SCAR) - Demonstrated ability to manage a product safety issue to conclusion Responsibilities: - Responsible for driving DPPM (Defected Parts per Million) on a targeted downward trend for their assigned commodities by identification of problems and concerted work with key suppliers. - Issue and review SCARs (Supplier Corrective Action Requests) for their assigned suppliers and work with suppliers to verify Root Cause Analysis (RCA) and Permanent Corrective Actions (PCA) implemented by the suppliers - Draft procedures or new processes and manages them through the approval process to completion with little supervision. - Implement quality improvements, process mapping, process validations, software validations, production efficiency improvements, and process controls based on trend analysis. ¬- Lead cross functional projects involving safety issues or other quality concerns - Manage the closure of defect reports (Material Problem Reports -MPR's) and supplier SCAR's, and ensures accuracy, timeliness, and the correct actions were taken. - Develop and generate metrics to rate suppliers, and shares and explains metrics to suppliers to ensure continuous improvement. Matthew Oakes Energy Supply Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 12. Customer Care IT Project Delivery Lead / Sup - Demand Side Systems (Salesforce) San Ramon, CA, United States Pacific Gas and Electric Company Full-Time Department Overview: Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions. Position Summary: Oversees IT solutions, development, and delivery of PG&E system applications on Sales force. Directs teams responsible for solution/portfolio strategy & planning, business architecture, requirements definition, program and project delivery & deployment, application development, testing/quality assurance, and operations & maintenance support. Ensures alignment of the IT strategy, services, investment decisions, and delivery structures and processes with the business units and enterprise IT direction and objectives. The successful candidate must be able to build and maintain relationships with project teams, other support teams, business clients and external partners to effectively operate and enhance these applications and sustain overall customer satisfaction. The supervisor participates in technology planning and selects, develops, and evaluates staff to ensure the efficient operation of each function. Strong people skills are needed to ensure the right communications and coordination are occurring within the team and the right collaboration is occurring with external teams. Strong functional and technical skills are required to ensure that high quality solutions are delivered and supported for end users. Qualifications Minimum Qualifications: • Minimum of B.A./B.S. degree or equivalent work experience in computer science, information technology, business administration, engineering, or other relevant field required • Minimum of 5 or more years of experience in programming/system analysis, project management, and/or IT strategy planning or other related area required including at least 2 year in a leadership role • Minimum of 1 or more years of experience in Sales force platform Desired Qualifications: • Leading IT projects teams • Experience in the Utility industry • Prefer operational experience • PMP or other project management certification, preferred. • Sales force Admin certification, preferred. • Strong teamwork and interpersonal skills at all levels. • Knowledgeable in function supported such as requirements, application development, testing, project delivery, and/or support • Proficient understanding of relevant technologies required to perform support function • Excellent planning, organizational and project management skills; detail and process-oriented; able to juggle multiple priorities in a fast-paced environment • Able to help develop and manage budgets • Excellent analytical and technical skills • Ability to foster a work environment in which individuals collaborate in pursuit of a common mission and mutual goals • Knowledge of line of business/industry being supported required (i.e., Gas, Electric, Energy Supply, Customer, etc.) • Ability to estimate the financial impact of IT decisions Responsibilities Management/Leadership (70% - 80%): • Responsible for one or more day-to-day functions in either requirements, application development, testing, project delivery, or maintenance/ operations support including implementing new systems, reducing costs, and increasing productivity facilitating organizational and business effectiveness • Develops and manage meaningful metrics to demonstrate and increase the effectiveness of department and team on a monthly, quarterly and yearly basis. • Monitors program results against technical specifications. • Ensures compliance to standards/regulations and governance processes • Ensures appropriate resources are assigned to each project/program • Manages employees, contractors and vendors for the efficient delivery of services. • Continuous monitoring of emerging tools and technologies to assure the most appropriate technology is being proposed and deployed Customer Relationship: (15% - 20%): • Develops relationship across IT, to increase business relationships that will facilitate collaborations and communications. • Work collaboratively cross-functionally to build relationships and partner effectively • Communicates and champions the business technology requirements necessary to execute the IT portfolio Strategy: (5% - 10%): • Recommends sourcing strategies for projects, and works with business- unit and appropriate IT personnel to ensure the distribution of IT resources and to set priorities based on business goals • Typically responsible for a staff of technical resources consisting of professionals and support positions who develop, test, deploy, and/or support systems • Establishes Development Plans for staff • Provides performance feedback and guidance to staff • Achieve results through others by setting and communicating goals and metrics, monitoring progress; providing ongoing coaching and feedback, and reinforcing behaviors that drive high performance. Matthew Oakes Energy Supply Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 13. Threat Analyst, Senior- San Ramon, CA, United States Pacific Gas and Electric Company Full-Time Department Overview: Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions. The Cybersecurity function is led by PG&E’s Vice President - Chief Information Security Officer and is responsible for cybersecurity and risk management across the organization. The Security Intelligence and Operations Center (SIOC) is responsible for ensuring that PG&E proactively identifies and assesses threats to its network and data, monitors its network for malicious activity, investigates intrusions and other relevant events, and has a sophisticated and detailed understanding of the evolving threat landscape. Position Summary: This is a challenging and fast passed position in PG&E’s Security Intelligence and Operations Center (SIOC) which is responsible for detecting, analyzing and responding to any suspicious cyber security activity across PG&E's business and operational networks. The SOC is a critical team within PG&E’s broader Information Security team which is led by PG&E’s Vice President - Chief Information Security Officer. Qualifications Minimum Requirements: • Bachelor's degree in Computer Science or related field, or equivalent work experience • Formal IT Security/Network Certification such as CompTIA Security +, Cisco CCNA, SANS GIAC Certified Intrusion Analyst (GCIA) or ability to obtain via self-study within one year of hire date • 6 years of Information Technology experience, with at least 4 years of experience in information security working within security operations, security intelligence or equivalent functions • Computer Incident Response Team (CIRT), Computer Emergency Response Team (CERT), Computer Security Incident Response Center (CSIRC) or a Security Operations Center (SOC) experience Additional Skills: • Deep knowledge of log, network, and system forensic investigation techniques • Deep knowledge of diverse operating systems, networking protocols, and systems administration • Deep knowledge of commercial forensic tools • Deep knowledge of common indicators of compromise and of methods for detecting these incidents • Deep knowledge of IT core infrastructure and cyber security components/devices • Deep knowledge of TCP/IP Networking and knowledge of the OSI model • Deep knowledge of OS management and Network Devices • Deep knowledge of Intrusion Detection/Prevention Systems • Deep knowledge of Antivirus Systems • Significant experience monitoring threats via a SIEM console • Significant experience performing analysis of log files from a variety of sources, to include individual host logs, network traffic logs, firewall logs, or intrusion prevention logs • Excellent problem solving, critical thinking, and analytical skills - ability to de-construct problems • Strong customer service skills and decision-making skills • Significant experience with packet analysis (Wireshark) and Malware analysis preferred • Working knowledge of PG&E infrastructure preferred • IBM QRadar and Dell SecureWorks experience preferred • Candidate must have familiarity with regulatory requirements, such as NERC/CIP, NIST SP 800, SOX, etc Additional Desired: • Utility Industry experience • Experience with scripting in Perl/Python/Ruby • Experience with both desktop-based and server-based forensics • Reverse engineering skills Responsibilities: • Perform hunting for malicious activity across the network and digital assets • Respond to computer security incidents and conduct threat analysis • Identify and act on malicious or anomalous activity • Conducts analysis using a variety of tools and data sets to identify indicators of malicious activity on the network • Perform detailed investigation and response activities for potential security incidents • Provide accurate and priority driven analysis on cyber activity/threats • Perform payload analysis of packets • Detonate malware to assist with threat research • Recommends implementation of counter-measures or mitigating controls • Ensures all pertinent information is obtained to allow for the identification, containment, eradication, and recovery actions to occur in a time sensitive environment • Collaborates with technical and threat intelligence analysts to provide indications and warnings, and contributes to predictive analysis of malicious activity • Develop innovative monitoring and detection solutions using PG&E tools and other skillsets such as scripting • Mentor junior staff in cybersecurity techniques and processes • Create and continuously improve standard operating procedures used by the SOC • Resolve or coordinate the resolution of cyber security events • Monitor incoming event queues for potential security incidents • Create, manage, and dispatch incident tickets • Monitor external event sources for security intelligence and actionable incidents • Maintain incident logs with relevant activity • Document investigation results, ensuring relevant details are passed to senior analysts and stakeholders • Participate in root cause analysis or lessons learned sessions • Write technical articles for knowledge sharing • Establish and maintain excellent working relationships/partnerships with the cyber security and infrastructure support teams throughout the Information Technology organization, as well as business units Matthew Oakes Energy Supply Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 14. Retail Strategy Analyst I- Draper, UT TD Ameritrade First Level Professional A leader in brokerage and investment services for over 35 years, TD Ameritrade offers a full spectrum of powerful solutions and innovative tools for trading and investing. We're constantly expanding our knowledge and bolstering our capabilities, from a leading active trader program to intuitive long-term investment solutions and a national branch system. Combined with some of the industry's brightest minds, there's no limit to how big our accomplishments can be. From first-time investors to sophisticated traders, TD Ameritrade is focused on helping individuals seek out their financial goals. And you're the ambassador to all that we do. Beginning with our trading platform and proprietary technology to our resolve to outperform, you'll maintain the high level of quality and integrity we're known for, each and every day. With the right opportunity, there's no limit to what you can accomplish. As a leading employer in financial services, we believe in building strong relationships, achieving quality results and working with integrity. It's at the heart of everything we do. That's why we provide you with comprehensive training, benefits and programs that inspire you to achieve more every day. Apply to a TD Ameritrade job today and help our clients pursue their dreams, while you fulfill yours. Role: The Retail Strategy Analyst will leverage databases within the organization to provide decision support for front line management as well as the Retail Distribution Senior Leadership team. Partner in Product, Marketing, Finance, and Field peers on tactical and strategic assignments Responsibility: • Leverage firm databases to produce and distribute periodic (daily, weekly, etc) performance reporting to front line management. • Support internal consulting projects aimed at growing the RD business and/or improving operational efficiency by conducting data queries and contributing to presentation materials. • Interact with peers in field and corporate to respond to inquiries and investigate data anomalies. Requirement: • 4 year college degree in Economics, Statistics or other quantitative discipline. • 1 -3 years of analytical experience or equivalent, preferably within the brokerage industry or in support of a sales organization • Strong technical knowledge of Excel, Access, and SQL. • Strong oral and written communication skills. • Attention to detail. • Basic understanding of financial services industry. • Excellent interpersonal skills. Karen Larson Talent Acquisition Manager, Retail Distribution $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 15. General Manager - La Jolla, CA UCSD location! Rubio's At Rubio's, we're growing and want you to grow with us! If you love working with a talented team of people in a friendly, energetic environment... if you enjoy the satisfaction of pleasing guests with superior service and products... and if you're looking for a company that's growing and wants to help you grow, too... then you belong at Rubio's. Sea the Wave of Benefits. At Rubio's we strive to reward our team members for their great work by promoting from within whenever possible. We also offer: · Medical/Dental/Vision Insurance · 401K Plan · Vacation & Sick Pay · Tuition Scholarships · Food Discount · Bragging Rights – because your job is cooler than your friends’. Opportunity, Development & Growth. 39% of our Management Team has been promoted from within. You could be next! We are looking for experienced General Managers to join our management team at one of our San Diego locations. General Manager Our General Managers are responsible and accountable for the overall operations of a Rubio's Restaurant. This includes supporting a productive and profitable restaurant that focuses on guest relations, Team Member development, financial responsibility, local store marketing, and safety and security. A Rubio's General Manager will possess exceptional leadership and people skills. S/he will be a role model for accountability and integrity. S/he will be self-motivated and driven to create a fun and enjoyable atmosphere for all Team Members and guests. Responsibilities include, but are not limited to: · Researching, implementing, and overseeing potential in-store sales and marketing opportunities. · Building sales via local store trade area marketing, and by participating in community events and organizations. · Controlling P&L. Planning, tracking and managing budgets. · Interviewing, hiring, evaluating, and developing Team Members. · Managing proper inventory and staffing levels. · Ensuring all Company food and operational safety policies are followed by all team members. Education: High school degree or equivalent combination of education and experience. Experience: Minimum of two-years managing a restaurant. Knowledge: Working knowledge of all management aspects in the restaurant industry. Language skills: Ability to communicate in English, both verbally and in writing. Bi-lingual a plus. Math skills: Overall skills and knowledge of basic mathematical principles and practices. Other: A valid driver's license and proof of automobile insurance required. If this sounds like a great fit for you, and you want to join a growing company, we want to hear from you! Rubio's participates in E-Verify. Renee Perez Talent Acquisition Manager $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 16. Information Security Officer - Compliance - San Diego, CA CyberCoders Job description: If you are a Information Security & Compliance Officer with experience, please read on! Locate near the heart of San Diego, we are one of the leader in debt management solution provider. With explosive growth in recent years, we are looking to expand our security operations because we truly value our customer information. You will plays an integral part in the development, implementation, and compliance of technical security across the enterprise. Also, you will be responsible for managing risks related to information security, physical security, business continuity planning, crisis management, privacy, and compliance. What You Will Be Doing: - Audit and assess firm wide plan for IT security policies and rules - Perform IT risk assessments of established and new areas to identify risks and create mitigation strategies and recommendations. - Serve as the project manager for security and/or compliance initiatives of the IT Department - SOX, PCI, vulnerability assessments. - Other data security projects as assigned What You Need for this Position At Least 3 Years of experience and knowledge of: - Bachelor degree in Computer Science, Information Systems, Information Technology, Software Engineering or related field, MS is preferred - 2-5 years in IT audit and risk managment - Strong business executional capabilities and willing to tackle additional responsibility - Must have experience dealing with regulatory environment (SOX,PCI, GLBA, ISO, DSS) Candidate with experience working for publicly traded companies in similar role is a PLUS! So, if you are a Information Security & Compliance Officer with experience, please apply today! Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: Email your resume in Word to: **Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : HT1-1278656 -- in the email subject line for your application to be considered.*** Huy Tran Executive Recruiter +++++++++++++++++++++++++++++++++++++++++++++ 17. Underwriter - DE - Seattle, WA CyberCoders Job description: We are one of the top mortgage companies in the industry and we are looking to add an underwriter with both their DE and LAPP to our team! If you have the certifications, apply today! What You Will Be Doing: As an Underwriter you will be responsible for but not limited to the underwriting of residential loans ensuring compliance with appropriate company and secondary market investor standards. A Mortgage Underwriter will be responsible for examining loan documentations for accuracy and completeness while working with loan originator or production staff to secure all required documents. You may be required to work with more senior mortgage underwriters on loan exceptions having the authority to withdraw and decline loans. Mortgage Underwriters may be involved in one or several types of mortgage lending (conventional, government-backed, etc.) You may also be required to respond directly to individual and investor audits. This job code includes all levels of underwriting authority and exception levels What You Need for this Position Job Requirements: -DE Certification is required -LAPP or CHUMS certification IS A MUST! -Strong analytical skills -Previous experience as a Mortgage Underwriter -Strong oral and written communication skills -Excellent interpersonal skills -Must have excellent problem solving skills -Thorough understanding of credit and an ability to review complex financial documents -Ability to assess an individual's creditworthiness while adhering to all regulatory and compliance requirements -Ability to make credit recommendations -Commitment to teamwork -Ability to meet production, quality and service standards along with providing direct coaching and feedback to ensure quality -Self-motivated -Ability to work in a fast-paced, high volume environment, while practicing sound lending judgment -The associate must have 3 to 5 years experience as a mortgage underwriter or mortgage processor, and be able to think outside of the box to obtain the required information on a retro basis. -They must be able to assess the information obtained and determine if it validates the information used to qualify the borrower at the time of modification offer. -The employee must be able to work independently producing results in a timely manner. -They must have a strong understanding of the various documentation types, loan programs as well as the overall general underwriting guidelines. -Must possess strong organization skills. What's In It for You: - Excellent base salary plus bonuses!! - Outstanding benefits package - Tremendous stability and a solid work life balance - Friendly and fun work environment So, if you are a Underwriter with experience, please apply today! Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: Email your resume in Word to: **Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : ES3-1258999 -- in the email subject line for your application to be considered.*** Elliott Smith Executive Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 18. Network Operations Administrator- San Diego, CA PlayStation Network Job description: Sony Network Entertainment International LLC (SNEI) founded in April 2010, drives the vision, strategy and execution for PlayStation™Network, to offer consumers compelling, connected entertainment experiences encompassing games, TV, video and music. Headquartered out of San Mateo, California, SNEI’s operations span globally across San Francisco, Los Angeles, San Diego, London, Tokyo and other locations. Through PlayStation Network, SNEI delivers a wide range of exciting network service offerings including PlayStation®Store, PlayStation®Plus, PlayStation™Vue, PlayStation™Music, PlayStation™Video and more. With over 65 million active users on PlayStation®Network and 351 billion yen (approx. $3.1 billion) in fiscal year 2014 revenues SNEI is a core Sony business that continues to grow rapidly as a leading provider of cutting edge digital entertainment experiences. Sony PlayStation Network has a new opportunity for a Network Operations Administrator with excellent proactive troubleshooting skills, to join a growing Operation and Support team in the Production Services organization. The mission of this group is to provide 24x7x365 operational and administrative support of the Sony Network Platform and to manage all inbound and outbound support requests related to the network and office infrastructure while working with internal and external teams to drive and coordinate issues to resolution within defined SLAs. Roles/Responsibilities: • Provide support for the Sony Network Platform with potential shift based work, providing 24x7x365 coverage. • Monitor systems, applications including high and low level network wide performance monitoring. • Investigate, troubleshoot, and triage production and non-production software/application/service/network issues including DNS, SMTP and NIS. • Create and maintain support and run book documentation. • Interface with Sony groups and external parties to provide them business support. • Fulfill business support service requests by troubleshooting, understanding configuration changes and reviewing logs. • Utility and tools development to improve support processes. • Act of single point of information exchange between groups Qualifications: • 2+ years of relevant experience. • Customer service mentality - calm, customer-oriented communication. • Use and understanding of UNIX scripts to perform start/stop and new deployments of server sets and database configurations. • Intermediate Cisco networking skills required for deploying documented changes to equipment. This includes changes to port status, vlan membership, speed duplex settings and port counters. • Programming understanding in either Java, C or C++ desirable. • Experience troubleshooting complex systems and applications on Unix/Linux platforms. • Experience using source control, bug tracking, and ticketing systems in a multi team and multi division environment . • Strong troubleshooting and QA skills desired. • Ability to work with limited supervision. Additional Attributes: • Good understanding of software development processes. • Familiarity with Apache, Tomcat, Splunk, and other open source technologies. • Client-side database programming experience with SQL, Perl, OCI would be a plus. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. We sincerely appreciate the time and effort you spent in contacting us and thank you for your interest in SNEI. Keira Schumake Sr. Technical Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 19. Security Architect (Director) San Diego, CA Teradata Posted 18 days ago786 views Brandon Brooks 1 connection works here Apply on company websiteApply to Teradata on their websiteSaveSave job for Security Architect (Director) at Teradata Job description Learn more about the innovative work we are doing here in San Diego, CA by clicking here ! Security Architect Director – UDA Platform Technologies Teradata Labs is looking for a Security Architect Director to join our Unified Data Architecture (UDA) Platform Technologies team. The UDA consists of industry leading Big Data technologies including Hadoop, Aster and Teradata platforms. Additionally, new and innovative software applications such as QueryGrid and our Data Listener are part of the UDA. UDA technologies are built to be cloud ready and able to run in cloud, dedicated/private and hybrid environments. As a member of our team you will be responsible for Architecture and High Level Designs of security solutions, standards and compliance for UDA platform technologies. In this role you will provide thought leadership to establish advanced security practices across the UDA platform. Key Responsibilities and Skills: • Partner with product management, engineering and support teams to develop architectures that make certain the products and processes to support them conform to a high standard of security practices and compliance. • Drive the development and adoption of security standards, practices and technologies within our products and infrastructure. • Partner with customer support services, engineering and operations to plan, research, design and build security applications around intrusion detection, automated compliance scans, cryptography and etc. • Meet with customers and industry experts to assess and discuss regulatory requirements across corresponding industries and domains and from this develop relevant action plans for UDA teams. • Partner with Quality Engineering teams to design automated testing harnesses for security testing frameworks. • Support compliance efforts by translating regulatory requirements into technical specifications. • Conduct vulnerability assessments on new and existing products. • Meet with security vendors and partners to assess opportunities to integrate their products and services into the UDA ecosystem. • Continuously advancing knowledge of leading edge cyber security practices through R&D initiatives, attending conferences, publishing and presenting and growing a network in this field. Qualifications Requirements • Bachelor’s degree in Computer Science, Information Technology or related field. • 10+ years relevant experience in advanced cyber security roles • CompTIASecurity + or relevant GIAC certifications • Knowledge of information security concepts, policy frameworks and best practices. • Extensive experience with network infrastructure / Software Defined Networks, virtualization technologies, operating systems, database and web applications. • Security engineering/administration background leveraging security information and event management (SIEM), network firewalls, network intrusion, host based security and secure configuration. • In-depth knowledge and experience securing service oriented architectures leveraging RESTful API’s. • Experience working with big data architectures leveraging Hadoop, NoSQL engines, and RDBMS engines. • Experience assessing and hardening cloud (private, public and hybrid) infrastructure (Openstack, VSphere) as well as IaaS, SaaS and PaaS tools. • Strong understanding and experience assessing and complying with industry relevant industry standards (i.e. SSAE 16, PCI, FISMA, HIPAA, etc.). • Experience working inside of Agile and quick paced environments. • Strong communication and presentation skills. Desired Skills/Experience: • Master’s Degree in relevant field a plus. • CISSP Certification Work Environment: • Hiring in our San Diego, CA offices. *Our total compensation approach includes a competitive base salary, 401(k), strong work/family programs, and medical, dental and disability coverage. Brandon Brooks Executive Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 20. Sr Data Engineer - Portland, Oregon Area The Standard Job description: The Standard is looking for a passionate and driven individual with a mind that loves data to be a Senior Data Engineer on a Portland-based team poised to revolutionize one of the most critical parts of our business. The Opportunity This team is responsible for transforming the digital experience of our customers, streamline our operations, and revolutionize the way we deliver software. We’re a startup inside a multi-billion dollar company with big objectives, and we’re looking for somebody who is up for a challenge. What You’ll Do: • Bring new applications, repositories, and processes to the table that improve the quality of our data and the systems that consume it. • Work directly with leaders and executives to understand the information that powers our operations and customer experience. • Work with new tools, technologies, and infrastructure to deliver new software products to our customers and modernize our existing operational platforms. • Sling code – We’ll be developing prototypes, proof-of-concepts, and highly-scalable software products upon which our customers and internal operations rely. You’ll write code and queries to power the information flow of these applications. • Develop new and exciting analytics and intelligence that helps us understand our markets, risks, and customers in new and innovative ways. • Be a careful steward of our customer’s data – They rely on us to keep their data safe and secure. Desired Skills and Experience Who We Want: We’re after somebody who really stands out from the crowd – An engineer who lives and breathes in data. If you’re a good candidate, you will have: • Amazing critical thinking skills with the ability to take abstract concepts and ideas, distill them down, and make them real. You want to understand not only how something works, but why it works and how it can be improved. • A keen sense for problem solving - sniffing out issues and bugs during development and in production systems. • Excellent communication skills with the ability to switch contexts between highly technical and business-focused topics. • The ability to see data from a number of different elevations. You know how to model databases from their high-level entities, but you also know how to get far lower and dig into query execution plans. • A pragmatic data mind that knows several different ways to couple applications to data, and understands the best approach to use under certain constraints. • Lots of experience working in highly-iterative development processes. You understand the principles of them, but aren’t married to any particular methodology. • Data modeling and development skills in multi-tier and highly scalable applications, particularly: • Relational database modeling and design on a number of different database platforms, including Microsoft SQL Server and Oracle. You know how to design databases pragmatically, finding the “normal” in normal-form, and you know your identities from your sequences. • A wealth of experience in the structured query language world. Experience with both T-SQL and PL-SQL, including procedures, functions, views, and triggers. You know when to use ‘em, and just as importantly, you know when not to. • Extract-Transform-Load (ETL) development with a firm understanding of the concepts therein. • Analytics development using the Microsoft Business Intelligence (MSBI) stack, including both SQL Server Integration Services (SSIS) as well as SQL Server Reporting Services (SSRS.) Who We Really Want: If you can check all the boxes above and still want to stand out from the crowd, our ideal candidate will also have: • A development background that goes beyond SQL and databases. You’ve built the applications and web services that rely on the data too. You know acronyms like REST and SOAP just as well as PK and FK. • Synthetic data modeling and metadata management with some experience in the concepts of master data management (MDM) and enterprise information integration (EII.) You know why most MDM initiatives fail and can guide us in the right direction. • Impressive successes in real-time data integration. You’ve taken information from a number of different source systems, glued it together, and delivered it to a consuming application in real-time. • Built integration to cloud-based and other SaaS solutions, particularly You’ve worked with hybrid topology solutions and you’ve plugged into other solutions bi-directionally. • Developed applications and databases at scale. Millions of rows and terabytes of data don’t scare you, they motivate you to optimize queries and seek out new ways of doing things. • Experience in new and/or open source relational and no-SQL database technologies. You are at home with relational systems such as MySQL, MariaDB, and Postgres, no-SQL databases like CouchDB and Dynamo, and caching databases like memcache and Redis. You know what tool is right for the job. Melissa Potter Sr. Talent Acquisition Partner $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 21. Big Data and Analytics Engineer – Hillsboro, Oregon Intel Corporation Job description: Reporting to the Development Manager of Cloud Technologies in the New Devices Group (NDG), the Big Data and Analytics Engineer provides technical leadership and development of NDG's data and analytic systems that operate globally supporting products used in wearable markets. The Big Data and Analytics Engineer is responsible for developing and maintaining a data management and analytics infrastructure that will be used by customers, engineering and product teams to generate insights into data captured from wearable devices. This includes working with System Architects and other Engineers to create and maintain a Data and Analytics Architecture plan and roadmap. This infrastructure is deployed and operated on Amazon Web Services (AWS). Key Qualifications: • BS in Computer Science, Information Technology, or technical field strongly preferred; • 7+ years of work experience in commercial setting; 3 years minimum experience with data management and analytics solutions (cloud-based technologies preferred). • Proven experience building large scale production system and services. • Background with traditional databases, ETL, data warehousing and data quality/cleaning is a plus. • Works well in a team environment and be able to effectively drive cross-team solutions that have complex dependencies and requirements • Strong knowledge of Data Structures and SQL is required • Excellent debugging, critical thinking, and communication skills • Able to gather cross-functional requirements and translate them into practical engineering tasks • Experience with AWS services required. Prefer experience with databases (RDS/PostGres/MySQL/Aurora, DynamoDB, Redshift), Data Pipeline, S3, Elastic MapReduce/EMR, Kinesis and QuickSight. • Proficiency in MapReduce development and experience with Hadoop or other data processing technologies desired • Knowledge of Hadoop-related technologies such as Spark, Storm, Flume, Oozie, Impala, Hive, and Pig desired • Strong object-oriented design skills, coupled with a deep knowledge of data structures and algorithms • Knowledge of machine learning concepts/tools and data mining is a plus. • Familiarity with one or more reporting/analysis/visualization tools such as QuickSight, Pentaho or Tableau required. • Proficient in at least two of the following programming languages: Java, Python, R, or Scala. • Familiarity with data formats and serialization (XML, JSON, CSV) Sabrina Dahl Staffing Consultant $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 22. Customer Care Representative- San Diego, CA Verizon Responsibilities: • This position impacts the center/area’s ability to achieve its service level goals through accurate management of the WFM tool including processes and reporting. • Customer support: Basic troubleshooting and/or how-to for hardware and software applications. • Install Verification: Verify proper installation and devices are reporting. • General Administration: General account maintenance such as password resets, deactivation cancellation, other questions that are non-technical. • P2’s: Cases that are created through email/web that fall under any of the above categories. CRI would be assigned basic inquiries. • Email & voicemail casing: Opening SFDC cases for inquiries that were received through email or voicemail. • Responsible for the day-to-day operation of the area Work Flow Manager for the BSC organization. • Responsible for monitoring the flow and balancing of volume into the call center and reacts to service level pressures. • Intra-day management responsibilities include monitoring service levels, allocating resources (including call-outs, offering overtime, and tracking. • Duties may also include report generation and basic data analysis. • Coordinates with leadership in order to resolve any possible complications or barriers prior to system launch, or enhancements which include UAT testing. • Creates and maintains successful alliances with key resources (i.e. BFO, Sales, and Area BSC’s. • Provides expertise to the Business Service Center organization and ensures compliance with corporate business requirements. • Provides key input into business cases for proposed projects. Qualifications: • Minimum 9 months of operational call center experience. • High School Diploma required. • Some college preferred or equivalent work related experience. • Strong knowledge of BSC functional groups. • Strong written and verbal communications as well as problem solving skills. • Ability to generate standard system reports. • Excellent analytical, quantitative, proactive thinking and organizational abilities. • Excellent time-management and prioritization skills. • Strong problem-solving and negotiation skills. • Ability to multitask. • Excellent interpersonal skills at every level of the organization including senior management. • Proficiency in desktop applications, including word processing, spreadsheet and presentation software. • Proficient in VISION, ACSS, WFM, InfoManager, Microsoft Office and Outlook. • Answer a high volume of inbound calls - Ability to multi task; balance the demands of the phones while completing documentation of each customer’s request. • Provide Tier I troubleshooting: Verify proper installations and troubleshoot device as needed. Assist Customer with Web Application and reports. • Document all customer interactions in Salesforce and monitor issues until resolved. Identify recurring issues/ trends and recommend permanent solution. • Coordinate with other depts. to ensure positive customer experience. (Escalation teams, Sales and Engineering Teams to handle a variety of other functions). • Provide world class customer service by comprehending procedures and continued product knowledge in pursuit of resolving customers issues. • Bilingual Spanish Speaking a Plus Equal Employment Opportunity: • Verizon is a Federal Contractor • Verizon requests veteran priority referrals Joseph Rocha Verizon Military Programs & Veteran Affairs $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 23. Client Accounting Representative - San Diego, CA AMN Healthcare If you're looking for a career in a company that's evolving, has a great culture and amazing opportunities within the Healthcare Industry, AMN Healthcare is the clear choice. As America's largest and most respected health care staffing and workforce solutions organization, we are the recognized leader in nursing, physician and allied staffing. As part of the AMN team you'll work with motivated team members who have pride in - and passion for - what they do. Guided by our core values, we remain steadfast to our commitment to career growth and development for all levels of team members so they may navigate their own future and grow with the company. AMN will help you reach your professional and personal goals everyday while making a meaningful contribution. Experience for yourself The AMN Difference! Summary: The Client Accounting Representative manages an accounts receivable portfolio and is responsible for the prompt conversion of receivables into cash in accordance with established Client AR policies, procedures and goals. Responsibilities: • To collect on past due accounts and partner with clients to bring accounts back to current status to ensure DSO and company cash objectives are met • To provide superior customer service to internal and external clients • Identify root causes of disputes and work with the necessary departments to resolve the problem to prevent future disputes • To communicate regularly with Client Services regarding past due accounts and other issues discovered during routine collection calls or other correspondence • To advise the appropriate parties within Client AR of deteriorating accounts, potential high risk accounts, and other impediments to prompt collections • To create a working relationship with the Cash Receipts team within the Client AR department to ensure proper research and support is provided to the Cash Receipts team • To create, run and manipulate reports in Great Plains to efficiently identify past due accounts, reconcile accounts, or provide reports to leadership as requested • Maintain and continuously update notes in Great Plains • Must be knowledgeable of client contracts, billing and timekeeping processes, and aware of booking limits and exposure to properly service accounts • Prepare adjustments, refunds, and payment applications in accordance with Client AR procedures Education: • High School diploma or equivalent • College degree or equivalent combination of education, training, and work experience (preferred) Experience: • 2 years of collections experience • Commercial credit and collection experience (preferred) AMN’s Total Rewards package includes more than just a paycheck…At the beautiful Corporate Headquarters in San Diego (Del Mar), you will have free access to an onsite gym, a café with a Starbucks, dry clean delivery and team member discounts for many attractions throughout San Diego. AMN offers a competitive package on Medical, Dental, Vision and 401K with a match. Experience the AMN Difference! Elyse Moorer Talent Acquisition +++++++++++++++++++++++++++++++++++++++++++++++++++ 24. Senior Business Systems Analyst - San Diego, CA, United States AMN Healthcare Full-Time If you're looking for a career in a company that's evolving, has a great culture and amazing opportunities within the Healthcare Industry, AMN Healthcare is the clear choice. As America's largest and most respected health care staffing and workforce solutions organization, we are the recognized leader in nursing, physician and allied staffing. As part of the AMN team you'll work with motivated team members who have pride in - and passion for - what they do. Guided by our core values, we remain steadfast to our commitment to career growth and development for all levels of team members so they may navigate their own future and grow with the company. AMN will help you reach your professional and personal goals everyday while making a meaningful contribution. Experience for yourself The AMN Difference! The Senior Business Systems Analyst implements process and system improvements that align with corporate goals. Performing at higher proficiency than the BSA, the Senior Business Systems Analyst works regularly with Department Managers, Process Owners, and Subject Matter Experts to document requirements, facilitate dialog on possible alternatives, and present these alternatives with an action plan. The Senior Business Systems Analyst is then responsible for carrying out the action plan by following project management methodologies, and coordinates with IT employees and other departments to ensure a successful implementation of the process or system improvements. Job Tasks: • Participates in a variety of information systems projects using structured project methodologies. • Works on complex business problems, analyzing and documenting current systems and business processes to determine process or system needs that will improve performance and/or increase efficiency. • Works closely with Process Owners and Super Users to establish and document detailed understanding of business needs, define requirements and requirements traceability matrix for new or improved systems. • Partners with business division senior leadership in gathering requirements to ensure system performance aligns with business objectives. • Confers with technical or functional experts at all levels, company-wide, to obtain requirements and develop solution proposals. • Develops well-constructed business case (cost/benefit) proposals for new projects, modifications, methods, and procedures. • Facilitates the development of functional specifications for systems to meet business requirements. • Coordinates and completes integration and user acceptance testing. • Actively develops, promotes, and applies project management techniques to assigned work and activities. • May assist in developing department business processes, procedures, and policies. • Successfully completes multiple projects concurrently with minimal supervision. • Shares expertise, knowledge and best practices with Business Systems Analysts to support career development. • Participates in multiple projects spanning business groups and with parallel workstreams. Minimum Education/Certifications: • Bachelors of Science Degree in Computer Science, or training and experience in a related field.e. Minimum Experience: • 7-10 years of related experience and/or training as a Business Analyst. • Systems implementation. Preferred Experience • Experience with functional and/or technical aspects of enterprise software packages and custom development. • Demonstrated ability to act in a consultative role to understand functional business processes, related information technology needs and to develop solutions and delivery proposals. AMN’s Total Rewards package includes more than just a paycheck…At the beautiful Corporate Headquarters in San Diego (Del Mar), you will have free access to an onsite gym, a café with a Starbucks, dry clean delivery and team member discounts for many attractions throughout San Diego. AMN offers a competitive package on Medical, Dental, Vision and 401K with a match. Experience the AMN Difference! AMN Healthcare, Inc Chelsea Long Senior Manager, Talent Acquisition $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 25. Entry Level - Customer Service - Resort Runner - Escondido, CA Welk Hospitality Services, LLC. Employment Type: Part-Time Welk Hospitality Services is hiring a Resort Runner. You will be responsible for accessing guest issues and responding appropriately. Your duties will include, but are not limited to: • Provide an excellent guest service experience • Ensure that all assigned guest calls/guest requests for various items are completed in a timely manner • Deliver requested items to villas • Assist with luggage and/or package delivery Qualifications: • Must have great customer service skills • The ability to lift 50 lbs • A valid CA driver’s license • Flexible to work evenings, weekends, and holidays as needed Apply today to learn more about this exciting opportunity! About Welk Hospitality Services, LLC.: Welk Resorts is a premier provider of points-based vacation ownership products. Founded in 1964, by famous band leader and television celebrity Lawrence Welk, the company currently operates five resorts: San Diego, CA, Palm Springs, CA, Lake Tahoe, CA, Branson, MO, and Cabo San Lucas, MX. The company has experienced significant growth and is adding two additional resorts in Breckenridge, CO and Kauai, HI. Gloria Diaz-Madera HR Generalist $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 26. PBX/ Genesys Call Center Consultant - Carlsbad, CA Job ID 00017522011 Cognizant Type: Full time Career Level: Associate Number of Jobs: 1 Relocation Available: No Description: Cognizantis a leading provider of Information Technology, Consulting, IT Infrastructure, and Business Process Outsourcing services. Cognizant's single-minded mission is to dedicate our business process and technology innovation know-how, deep industry expertise, and worldwide resources to working together with customers to make their businesses stronger. As a customer-centric, relationship-driven partner, we are redefining the way companies experience and benefit from global services. Our unique delivery model is infused with a distinct culture of high customer satisfaction. Cognizant delivers a trusted partnership, cost reductions and business results. We are looking forPBX/ Genesys Call Center Consultant for an immediate need. The applicants should have good experience inAvaya PBX Call Center. Job Description:- • Genesys Call Center resources • Thorough understanding of Call Center technologies especially - • Avaya PBX Call Center, Configuration, Vectors, CMS • Genesys Framework, Routing for Voice, Chat Email, Workspace, Agent Scripting, UCS, WFM • Desirable - Familiarity with Verint CallRecording WFM, Genesys InfoMart GII • Hands on experience (Must) with • Genesys Multi Media routing, • Avaya Vector programming, • Workspace Desktop Edition configuration Customization, • Genesys Agent Scripting, • UCS interfaces We are looking for applicants who have a flair for technology and are willing to take up challenging assignments. Cognizant(NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey(U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. Brian Mohr Executive Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 27. Sales / Marketing Director – Senior Living – South San Francisco, CA 98957 Cube Base Salary: $60,000.00 – $70,000.00 (DOE) On-Target-Earnings: $80,000.00 – $90,000.00 Relocation: No Positions: (1) Travel: Local Only This company is a national leader in retirement, assisted living and Alzheimer’s care providing the finest in senior lifestyle emphasizing health, quality of life, well-being and community. This company is guided by a simple philosophy: strive to treat all people with the highest possible standards. Position Overview: The community based Sales/Marketing Director (MD) works directly with the General Manager and the Corporate Marketing Team to develop, execute and enhance sales strategy. The MD will develop and implement all aspects of marketing plan including advertising, community relations, sales, and special events for the community. JOB RESPONSIBILITIES: • Generate revenue by conducting tours of the community and filling apartments. • Clearly communicate the company image and establish a “brand” for the community. • Effectively market the community to seniors and their families. • Establish networks to market the community and increase its exposure to potential residents. • Serve as a resource and “go-to” person for those who are interested in senior living. • Drive and develop special marketing events. • Market the community events including but not limited to trade shows, special events, walk-a-thons, auctions, fundraisers etc. QUALIFICATIONS: • 3+ years sales experience • Hospitality or healthcare industry experience is highly desirable • Bachelors degree preferred • Solid track record of consistently exceeding sales goals • Experience using competitive analysis tools • Experience with revenue management and development of pricing strategies to maximize revenue If you wish to be part of this successful and vibrant organization, please email a MS Word version of your resume to . xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 28. Controller – Health Plan – Southern California 991393 Cube Base Salary: $150,000.00 – $200,000.00 (DOE) Bonus / OTE: Company Bonus Relocation: Yes Positions: (1) Travel: 5% – 10% Our client is asking us to help them fill a Controller role based in Southern California. The position will be a key financial leader with the plan and will have responsibility for accounting, controls and planning/analysis. They are looking for someone with GAAP and SAP expertise, as well as strength and experience in working with Government Programs. Strong Capitation and Medicare are KEY for this role. Looking for: • CPA • GAAP and SAP reporting and audit experience • Medicare experience • Strong Capitation experience ESSENTIAL DUTIES AND RESPONSIBILITIES: • Financial leadership: Serve as a key member of the executive management team and bring strong people, policies and leadership to the organization • Financial reporting: Oversee and direct a comprehensive system of financial reporting to provide management, regulators and the board of directors with operating results and financial condition. • Control environment: Oversee the control environment and compliance to safeguard the company’s assets • Financial Planning and Analysis: Lead the corporate financial planning and analysis function • Strategic planning: Partner with the CFO and management team to oversee development of strategic planning, including capital and operating budgets to ensure optimal utilization of financial resources • Business partner: Build strong relationships with top management, operating executives and finance leaders • Provide risk assessment, performance analysis and due diligence related to key issues • Partner with operating and finance leaders within the divisions and regions to ensure optimal financial support across capital investments, planning and reporting • Audit committee: Plan and manage accounting and reporting activities to support the work of the audit committee of the board of directors. Provide timely and meaningful consultation to the audit committee • Team leadership: Develop, motivate, and retain top talent. Provide mentorship to support development of a world-class finance team, emphasizing high standards for accountability, collegiality, integrity and professional pride. • Auditors/regulators: Develop and maintain relationships that effectively represent the company’s interests with external auditors, regulators and standard setting QUALIFICATIONS: • 15+ years of senior level accounting, controls and planning/analysis experience • Must have active CPA license • Must have strong capitation and Medicare experience • MBA/MS preferred • Strong analytical, operational, organizational and interpersonal skills • Strong experience with organizational growth (both organically and through acquisition) • Early experience in public accounting is preferred • Operating finance experience, including a track record of financial management at the division and operating level, as well as the corporate level, is important. • Experience in having oversight of technical accounting is required • Significant exposure and interaction with the executive team, board and Audit team • Exposure/fluency in tax and treasury preferred • Demonstrated competence in managing rigorous financial controls, financial management systems and enterprise performance metrics If you wish to be part of this successful and vibrant organization, please email a MS Word version of your resume to . Nancy Backner Talent Acquisition Specialist $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 29. Customer Service Representative- La Mesa, CA (Job ID 5000085991206) Comerica Bank Part time Number of Jobs: 1 Relocation Available: No Travel: Travel is not required of this position. Description: Customer Service Representative The Customer Service Representative (CSR) is responsible for contributing to the overall success of a Retail Banking Center by meeting or exceeding sales goals, achieving prescribed customer service levels and executing operational objectives. This position's work schedule involves evenings and occasional Saturdays and requires the lifting and movement of currency/coin packages weighing up to 25 pounds. Position Competencies: Successful incumbents have composure, listening skills, a drive for results, time management, are customer focused, and have the ability to develop peer relationships. Position Responsibilities: 1. Sales/Service: a. Meet or exceed individual goals for sales and referrals. Provide remarkable customer service through all customer interactions, opening new accounts, problem resolution, telephone answering, safe deposit access, etc. b. Responsible for developing an in-depth knowledge of consumer products and services; referring loans and deposit products to consumer and small business customers and prospects. c. Uncover customer needs through the use of probing techniques and other sales tools. d. Conduct outbound calls by using referral sources, walk-in sources, telephone or in-person calls. e. Actively participate in sales meetings and offer creative ideas. f. Provide transactional customer service, including but not limited to the following: accept and process deposits, withdrawals and payments and handle other over the counter and mail transactions. 2. Operations: a. Ensure compliance with applicable federal, state and local laws and regulations, and Comerica's policies and procedures. Ensure compliance and completion of necessary compliance related training. b. Adhere to all Banking Center audit and compliance standards. c. Control losses by following policies and procedures. 3. Teamwork: a. Assist management with daily activities as assigned. Education/Experience: - High School Diploma or GED - 6 months of Retail or Financial sales experience - 1 year of Customer Service experience - 1 year of personal computer, system data entry or Internet search experience Angela Sessler Talent Acquisition National Programs Manager $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 30. Retail Agency Program- Beaverton, OR and Western United States Farmers Insurance Retail Agent Program Farmers Agents have access to over 60 products & services, from traditional products like auto and homeowners insurance to business, life insurance and financial services. They receive extensive training developed by the award-winning University of Farmers and a proven technology platform to help them build a strong, stable book of business. In addition, the Retail Agency Program provides special access to an expanded portfolio of benefits including: • Aggressive bonus structure – up to 36% bonus of monthly premium in addition to the commissions for the first three years. Annual premium bonus of as much as 5% for first three years as well. • Compensation – industry competitive commission structure on both new business and renewals. Numerous bonuses and incentives also available from day one. • Contract Value accumulates and can be sold back to Farmers or passed on to a family member. • Commitment & Support – financing, training, marketing, lead generation, customer service support, claims administration and business development assistance. • Branded Office environment – turn key packages to establish a professional Agency. • Group benefits – access to medical, dental, vision, life, AD&D, E&O, deferred compensation, long term disability, and business overhead expense & fidelity bonds. • Company approved outplacement options – access to product lines that are ineligible for placement with Farmers. Agent Requirements: As a Farmers Insurance agent, you must have strong organizational and time-management skills as well as exceptional interpersonal communication abilities. We are seeking individuals from any background who are willing to work hard and commit themselves to their own success; however, experience in sales, marketing and/or customer service is very beneficial. All candidates must successfully pass the Farmers Insurance Application/Background Check: • Previous insurance industry experience or business development experience • Access to working captical of at least $50,000 • College experience, a plus but not required • Favorable credit history • No bankruptcies or excessive charge offs within the last 12 months • Favorable criminal record • No felony convictions • Valid state issued driver's license Being a Farmers Agent isn't just the opportunity of a lifetime; it's the opportunity of your lifetime! Michael de los Reyes - Oregon V.P of Agency Development Michelle Titus, MBA, LUTCF National Manager Military Recruitment and Field Support $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 31. NDT (Non-Destructive Testing) Supervisor - 2nd shift - Hawthorne, CA, United States SpaceX Full-Time SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. Overview: A NDE (Non-Destructive Evaluation) Level III Technical Support Supervisor position at SpaceX sits within the production support network as part of the NDE organization which consists of 4 core groups (the other 3 being Level lll Technical Method Specialist, Engineering and R&D reporting directly to the NDE Director within the Quality Assurance department). As an NDE level III Technical Support Supervisor at SpaceX you will be required to interface across the business building a link and providing solutions between initial R&D, engineering, production and quality assurance in the development of specifications, process, procedures and people to support targets and goals such as cycle time, right first time manufacture / assembly, probability of detection and indication/defect reduction. Principle technical understanding of your specific area of expertise and a wide industry knowledge of best practices, tools, equipment and procedures are needed to ensure we have the best possible solutions deployed to maintain compliance and ensure our launch vehicles maintain reliability and performance for our customers. Responsibilities: • Technology Development: - Systems and tooling recommendations - System and tooling introduction support • Process Development: - Method process documentation - Part specific technique development, testing, documentation and deployment - Development of customer relevant reporting packages for multiple data sets as well as single sample results - Engineering drawing interpretation and where applicable engineering specification definition support • Technical Production Support: - System level production maintenance and support - Tooling / system calibration - Production cell technical oversight: Daily meetings, trouble shooting - Continuous improvement: Process Efficiency, Speed, Accuracy • Technician Training and Development: - Level I and Level II technician qualification: Invigilation, and administration of written /practical, General and Specific tests Basic Qualifications: • Must have 5 Years NDE experience at Level III certification in line with ASNT/NAS 410 certification standards in multiple methods: at least 1 Base (Dye Pen, Mag Particle, Visual) and 2 Advanced Methods (X-Ray, Ultra Sonics, Eddy Current, Shearography, Thermography) • 10 Years NDE experience at Level II certification in line with ASNT/NAS 410 certification standards in at least 3x methods • Min 3 years direct line management experience leading a team. Preferred Skills and Experience: • Engineering degree • 5 Years Aerospace experience • Knowledge of NASA 5009 Standards • Knowledge of AMS, AWS / ASME, ASTM • Knowledge and understanding of SNT TC-1-A and NAS 410 standards • Problem solving tools and techniques: PPS, 8D • Knowledge and experience in Lean Manufacturing principles: 5s, Kaizen, continuous improvement, DMAIC • Basic computer skills: Microsoft office applications - Word, Power Point, Excel • CAD packages such as Siemens NX*,Catia, Pro-E, E • Experience in working with fracture critical products and parts • Excellent knowledge and understanding of aerospace materials, manufacturing processes, assemblies, technique specific systems Additional Requirements: • Must be able to lift 25 lbs unassisted, bend, stretch, stand for extended periods of time, climb stairs, reach, twist, sit, walk, and/or run. • Must be willing to work extended hours and on weekends if needed. Kevin Dich Technical Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 32. NDE LEVEL III R&D Supervisor - Hawthorne, CA, United States SpaceX Full-Time Overview: The NDE R&D Supervisor position at SpaceX sits within the quality and reliability department as part of the NDE organization which consists of 4 core groups the other 3 being Level lll Technical Method Specialist, Tooling & Automation Design and Production Operations reporting directly to the NDE Director. As the R&D Supervisor at SpaceX you will be required to interface across the business building a link and providing solutions between initial R&D, engineering, production and quality assurance in the development of specifications, process, procedures and people to support targets and goals such as cycle time, right first time manufacture / assembly, probability of detection improvement and indication/defect reduction. Principle technical understand of a range of advanced NDE methods and a wide industry knowledge of best practices, tools, equipment and procedures are needed to ensure the best possible solutions are developed and deployed to maintain compliance and ensure our launch vehicles maintain reliability and performance for our customers. The ability to multitask, from training people, to developing and testing technologies and project managing the introduction of productive solutions through qualification in to full volume production is essential. Soft skills such as influencing and persuading, a key eye for detail and the ability to work within complex teams to reach company wide goals are all attributes which a successful candidate must possess. Responsibilities: R&D, Tooling & Ground Support Equipment Inspection Operations: - Manage inspection requests, distribute tasks and provide support to both internal Hawthorne and Launch Site / Test Facility demands - Daily operational management of a team of up to 5x R&D technicians - Hands on inspection of high risk R&D items requiring the highest of attention to detail and expertise - Management of reactive inspection requirements and demands as they occur Technology Development: - Systems & tooling recommendations - System & tooling introduction support - System qualification, administration of Probability Of Detection studies Process Development: - Method process documentation - Part Specific technique development, testing, documentation & deployment - Development of customer relevant reporting packages for multiple data sets as well as single sample results - Engineering drawing interpretation and where applicable engineering specification definition support - Continuous improvement: Process Efficiency, Speed, Accuracy R&D Building & Inspection Facilities Maintenance: - System level equipment maintenance & support - Tooling / system calibration Technician Training & Development: - Level I & Level II technician qualification: Invigilation, & administration of written /practical, General & Specific tests. Basic Qualifications: • Must have 5 Years NDE experience at Level III certification in line with ASNT/NAS 410 certification standards in multiple methods: at least 1 Base (Dye Pen, Mag Particle, Visual) and 2 Advanced Methods (X-Ray, Ultra Sonics, Eddy Current, Shearography, Thermography) • Must have 10 Years NDE experience at Level II certification in line with ASNT/NAS 410 certification standards in at least 3 methods • Must have minimum 3 years direct line management experience leading a team of 5+ technicians Preferred Skills and Experience: • 5 Years Aerospace experience • Knowledge of NASA 5009 Standards • Knowledge of AMS, AWS / ASME, ASTM • Knowledge & understanding of SNT TC-1-A & NAS410 standards • Problem solving tools and techniques: PPS, 8D • Knowledge and experience in Lean Manufacturing principles: 5s, Kaizen, continuous improvement, DMAIC • Basic computer skills: Microsoft office applications - Word, Power Point, Excel • CAD packages Such as Siemens NX*, Catia, Pro-E, E Additional Requirements: • Must be able to lift 50 lbs unassisted, bend, stretch, stand for extended periods of time, climb stairs, reach, twist, sit, walk, and/or run. • Must be willing to work extended hours and on weekends if needed Kevin Dich Technical Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 33. Commercial Lines Assistant for Professional Liability Wholesaler- Redmond/Duvall, WA area Insurance Resourcing LLC Job description: My client, a professional liability wholesaler located in Redmond, WA, is promoting with within and is looking for a new rising star who wants to learn professional liability and med/mal insurance. If you have at least 1 year of support experience with commercial policies, this could be your new home. The position is designed to teach you the internal systems, carriers, coverage nuances, and work flow processes so that you can promote to an Account Manager in 6 months to a year, and if desired, move into a junior broker role or a more advanced senior account manager role within 3 to 5 years based on agency growth. As a Support Specialist, you will work directly with the Account Managers on both new business and renewals. Your work is done on email and over the phone. It is very transactional, fast paced work that requires computer accuracy and strong follow up skills. The job will be hourly, salary DOE, Mon to Fri 8:30 am to 5 pm, with the future opportunity to work from home at least 1 day per week once you have demonstrated job proficiency. The office is upbeat, friendly and tight knit. There is strong opportunity for advancement as the agency grows. Your day will look like this: Pre-Renewal Process: • Organize renewal list • Review list with Producer • Send out renewal applications and any special correspondence • Order loss runs • Track incoming renewal submissions and report progress to Account Manager Binding Process: • Receive formal binders and carrier invoices from Account Manager or carrier for processing • Create invoice in Quickbooks (QB) • Send binder & invoice to client Post-Binding Process: • Binding Contingencies - Track and complete all binding contingencies within timeline established by carrier • Surplus Lines (SL) Due Diligence – Track and manage all Surplus Lines due diligence documents; work with the Compliance Manager to ensure accuracy of records and timely Surplus Lines filings Dead File (DF) Management: • DF Closeout • DF Filing • DF Disposal Bound Policy Review: • Receive bound policies from carrier and log-in to SalesForce • Review bound policies for accuracy • Consult with team on any questions, problems or errors as needed • Work with carriers to correct any errors • Save final copies & send to client Bound Policy Maintenance: • Green File (GF) set-up • Credentialing Inquiries • Cancellation & Reinstatement – Process all policy cancellations and reinstatements • Negotiating & Processing Non-Premium Bearing Endorsements • Processing Premium Bearing Endorsements • Processing Claim Notifications • GF Maintenance The company would like to fill the position ASAP. To apply, email your resume to or call 425-298-0278. Desired Skills and Experience: Preferred candidates will have some familiarity with commercial lines from either the insurance carrier, wholesaler or retailer side. If you do not have your P & C license, they will pay for you to get one. The firm will consider training an exceptional performer with similar work history who does not have insurance experience, but has a passion to learn the industry and build a long-term career. Must be able to pass a background check, have strong Word, Excel, and data input skills, nice phone voice, strong accuracy/organization skills, and a "can do" work ethic. Kary York Insurance Consulting/Recruiting Specialist $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 34. Field Application Engineer - High Tech Fasteners - San Francisco Bay, CA Area Johnson Service Group, Inc. Education: Bachelor of Science Degree in Mechanical, Manufacturing, Materials, or similar Engineering disciplines Start Date: Immediate Duration: Direct Hire Location: Will work "virtually" from home in any Bay Area city Travel: Will travel to meetings at customer site (Bay Area). Up to 20% travel within the US and Asia. Compensation: Highly competitive, including a highly competitive salary, and comprehensive benefits. Job description: Johnson Service Group (JSG) has teamed up with a global leader in the design and manufacturing of innovative fasteners and installation systems. To help support our client's growth, JSG is seeking a talented Applications /Mechanical Engineer to work in a dynamic matrix and virtual global work environment, to provide sales and customer support for mechanical components used in a wide range of electronics applications. Scope of Experience and Responsibilities: • 3-6 years of related mechanical, manufacturing and or materials engineering experience. • Interface with customers to determine the best fastening and micro-mechanical system solutions in cell phones, tablets, portable devices, and other electronic consumer products. • Provide guidance and conduct technical reviews on the design and process methods used by manufacturing. • Knowledge of CNC, cold-forming, micro-machining, stamping, micro-welding, and related manufacturing techniques. • Work with an engineering team to manage the product design and development, from prototype to manufacturing. • Manage quick turn Design for Manufacturability (DFM) and Process Flow reviews. • Will utilize CRM database (will train) for applications engineering projects and engineering reports. • Interface with global account management team leaders to drive new business development activities. • Manage customer requests and lead the successful completion of customer requirements. • Prepare technical reports, presentations, applications notes, and white papers as required. • Must be able to maintain a flexible work schedule to accommodate occasional global conference calls. Desired Skills: • Design or applications engineering experience is preferred. • Knowledge and experience with mechanical components, fasteners, and related technologies is a plus. • Knowledge of mobile/consumer electronic market a plus. • Knowledge and experience of cold forming technology is preferred. • Experience with coatings, polishing, and heat treat processes is desirable. • Pro/E, SolidWorks, and/or CATIA is a plus. Dina Romero Customer Relationship Manager - MSP/VMS Programs $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 35. Regional Labor Relations & Human Resources Manager - Westminster, CO Ball Corporation Relocation for this position is available Primary Purpose of Position: Manages the employee and labor relations functions and activities for salaried, exempt and non-exempt, and hourly, non-union and union represented, employees for multiple plants in Ball’s North American Metal Beverage operations. Essential Functions: • Promotes and encourages appropriate communication between employees and management. • Ensures close-working relationships with plant human resources managers at all plants to serve as a resource to them on all employee relations and labor-management issues. • Assists plant human resources departments in various tasks, assignments, and projects upon request. • Provides coaching on employee performance, disciplinary actions, terminations, rules and policies interpretation, workplace threats and violence, and contract or handbook interpretation. • Keeps current with plant performance, sales, customer, and employee issues at executive and plant level. • Oversees the implementation of human resources programs through plant HR staff and personal efforts. • Plans, organizes, consults with management and participates as spokesperson for all labor contracts and other negotiations. • Provides direct support on labor relations issues involving contract interpretation, union management relations, training to plant management regarding contract application and grievance procedures. • Maintains excellent business relationships with all associated international union representatives. Desired Skills and Experience • Broad training in a related field usually acquired through college or work-related experience • Job related experience for 8 years minimum, experience in start-ups and acquisitions helpful • Certifications/Licences/Other: SHRM SCP, preferred, Masters or MBA preferred • Employee Relations, labor relations, union avoidance, union-management relations, negotiation of labor contracts, contract construction and enforcement, discipline administration, arbitration and conflict resolution, regulatory and legal compliance of Federal, State, Provincial, and local levels. • Up to 60% domestic and international travel Darla Peterson Talent Acquisition Specialist $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 36. Field Human Resources Business Partner - Aurora , CO ADP Job description: Related Searches: Human Resources, HR, HR Consultant, Field HR Unlock Your Career Potential: Human Resources at ADP. It's all about enabling our customers to be more effective employers. Our Human Resources team makes it happen by collaborating with customers and other ADP colleagues to ensure our products and services deliver winning results. Did you know that the vast majority of our customers are not only satisfied, they'd recommend ADP to someone else? You will be the one providing the on-the-spot support that makes our integrated solutions stand out in today's increasingly competitive global marketplace. ADP is hiring a Human Resources Consultant. In this position, you'll be a trusted advisor to our clients, using your HR experience, ADP product expertise and consulting skills to solve their most critical business challenges. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility. RESPONSIBILITIES: • Serve as an expert to customers supporting ADP's most complex products/technologies • Use specialized depth and/or breadth of expertise to service ADP's largest clients • Interpret internal or external business issues and recommend solutions/best practices to • ADP leadership and to clients • Solve client problems; taking a broad perspective to identify solutions • Work independently to resolve issues and provide solutions, with guidance in only the most complex situations • Share knowledge and best practices with less experienced Consultants and Specialists • Work proactively with clients to provide information, best practices and training on ADP solutions QUALIFICATIONS REQUIRED: • Bachelor's degree required plus one of the following (active) certifications: PHR/SPHR and/or SHRM-CP/SCP • Master's degree will be accepted in lieu of certification. • At least 5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization • At least 7 years of experience in a customer service or human resources environment, with proven ability to produce positive results Tamara Thompson Sr. Talent Acquisition Business $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 37. Business Banking Officer 1- Simi Valley, CA San Fernando-160006789 U.S. Bank Shift: 1st - Daytime Average Hours Per Week: 40 At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, disability or veteran status, among other factors. Responsible for meeting or exceeding assigned sales goals by building, developing, and managing new and existing relationships with Small Business Banking customers. Outside Sales Activity (More than 80% of time spent on these functions): • Builds, develops, and maintains profitable lending and deposit relationships with new and existing customers. Consults with customers and prospects at their places of business in order to understand their current business practices and identify their financial goals and needs. • Contributes to the growth of a profitable loan portfolio by originating applications for all types of small business loans. Gathers, analyzes and discusses credit and financial information for determination of credit quality and appropriateness of bank products and services at prospects’ or customers’ places of business. • Proactively deepens customer relationships by meeting their needs through additional products and services. Actively refers clients to other U.S. Bancorp areas for additional needs. • Represents the bank at various civic and community functions to further enhance U.S. Bank’s image and develop additional business opportunities and centers of influence. • Partners with branch employees developing, communicating, and implementing the sales strategy in order to meet/exceed business objectives, and exchange leads/referrals. Conducts joint outside sales calls with branch employees at prospects’ or customers’ places of business. California Business Banking Officers: More than one-half of the Business Banking Officer’s working time is expected to be spent outside of any Bank property or location (e.g., at the customer’s place of business, at a civic or community function, or with referral sources at their places of business, etc.) in the performance of the outside sales activities described above. Basic Qualifications: - Bachelor's degree, or equivalent work experience - One to three years of experience in relationship banking or other job related experience Preferred Skills/Experience: - Strong relationship management and business development/b2b sales skills - Well-developed analytical and problem-solving skills - Basic knowledge of credit administration and credit quality - Thorough knowledge of business banking products and services - Demonstrated understanding of basic financial accounting and analysis - Ability to work effectively with individuals and groups in managing customer relationships - Excellent presentation, verbal and written communication skills - Previous experience with small business/commercial lending Christina Saucedo Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 38. Sr.Database Analyst - San Diego, CA Titanium Cobra Solutions Security Clearance Required: MUST have an active Secret Clearance & US Citizenship Experience: FAMBS Administrative Support Services Education: Bachelor of Science Degree in Computer Science with specialty in Software Engineering or related software engineering discipline from an accredited college or university. Required Skills: Proposed employee must have recent extensive experience in Administrative, Maintenance, and Engineering Support Services to Financial Availability Maintenance Budget System (FAMBS) • Experience at a high functioning level with no supervision • SQL Base database maintenance and development (i.e. programming/coding) • Depot level financial experience relating to both surface ships and aircraft carriers or other agency equivalents • Depot maintenance financial database technical assistance and design relating to surface ships and aircraft carriers or other agency equivalents • Communicating with and briefing senior military leadership • Microsoft Office computing environment; intermediate level proficiency; and Communicating, both orally and in writing, on topics related to database management Database Analyst: Provide data entry services to FAMBS system to include financial data analyses and projects’ reports. Provide daily help desk services for all FAMBS users, monitor user accounts, establish new accounts as required and provide user training as required. Develop a Weekly FAMBS report containing the following: Database Backup Status; Funding Documents Processing Completed Status; Planning and Estimating Messages Processing Completed Status; FAMBS System Admin Status Update and maintain accuracy of FAMBS database user’s manual as result of database modifications and changes. Update and maintain accuracy of FAMBS database system manager’s manual as result of database modifications and changes. Update and maintain accuracy of FAMBS database troubleshooting guide as result of database modifications and changes. Reviews, evaluates, designs, implements and maintains company database[s]. Identifies data sources, constructs data decomposition diagrams, provides data flow diagrams and documents the process. Writes codes for database access, modifications, and constructions including stored procedures. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is required. AT Titanium Cobra Solutions it is Our Passion Is Making a Difference – Tactfully Challenging the Status Quo While Successfully and Efficiently Delivering Solutions That Add Real Business Value to an Organization. Website Why Us? Titanium Cobra Solutions has built a sustaining reputation and customer expectation for embedding quality assurance methods and process improvement practices into all product and service deliveries. Please send your resume to Kendra Achacoso Director Of Human Capital $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 39. Customer Service Representative - Encinitas, CA Chevron Stations Inc. Benefits Offered: 401K Employment Type: Part-Time LOCATION HIRING: 805 Birmingham Drive Encinitas, CA 92007 The perfect fit for our Chevron Stations Inc. team would be someone who is people oriented, self-motivated, dependable, able to work effectively and safely in a fast-paced environment while maintaining 100% total customer focus. The Customer Service Representative operates a retail facility by providing exceptional customer service, while accurately transacting sales of fuel and merchandise, and maintaining a clean and safe work environment for all. We sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, have a positive work attitude and enjoy working as a team. REQUIRED SKILLS: Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. • Strong interpersonal and verbal & written communication skills. • Ability to read, write, speak and comprehend English • Ethical, honest, trustworthy, respectful, compassionate, supportive and patient • Ability to handle challenging situations professionally and exercising good judgment • Basic math skills such as addition, subtraction, multiplication, and division. • Must possess required up-to-date food handling certificates, as required by law (in specific locations only) PREFERRED SKILLS: Previous cash handling and customer service experience. OTHER INFORMATION: All offers of employment are contingent upon the successful completion of a pre-employment drug and background screen. Customer Service Representatives must be able to meet physical requirements of the position, which includes long periods of standing and/or bending, frequent lifting up to 20 pounds, and working in outdoor and in-store cooler environments. Chevron Stations Inc. participates in E-verify. FOR MORE INFORMATION and TO APPLY: Elizabeth Fellows Corporate Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 40. QCSS/QGOV IT CAREERS (Clearance Preferred) - San Diego, CA Job description QUALCOMM's Cyber Security Solutions (QCSS) division develops special products based on its wireless terrestrial and satellite communication technologies for the military, federal, local, and foreign governments. QCSS also does specialized work for the US government based on QUALCOMM's core technologies. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Must be eligible for a U.S. Government security clearance. **Applicants selected will be subject to a government security investigation and must meet eligibility requirements to obtain and maintain a Secret or Top Secret clearance** ** These positions will reside in a team that provides comprehensive information technology support to our government programs. ** Some of the openings we have are: • Senior IT Network Security Engineer (Clearance Required) • Networking and Storage Engineer - Top Secret Clearance Preferred • IT Engineer (Windows) - Top Secret Clearance Preferred • Linux/DevOps Engineer (SECURITY CLEARANCE REQUIRED) Please see our website at / careers for more details on each position. Education Requirements Bachelor's degree in Information Technology or equivalent and/or relevant certifications preferred David Gentry Human Resources Professional $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 41. Transitioning Military - Technician Opportunities- San Diego, CA Applied Materials Full-time Position Purpose: Working under general supervision, is responsible for assisting on-site customer engineers and performing preventative maintenance on complex semiconductor manufacturing equipment. May function as a specialist on products to resolve system problems of moderate complexity. Apply techniques obtained through formal training, on-the-job training and self study to perform routine maintenance on specified products and to diagnose and correct failures on Applied Materials’ product(s). Position will also occasionally include foreign travel. Travel may be up to 80% depending on exact position/team. Relocation to the Applied Materials site in Austin TX is required. Specifically looking for military with avionics, electrical, mechanical, nuclear, etc skill sets. Skills and Abilities: Demonstrates skills and proficiency to operate successfully in the customer environment providing standard service activities of limited to moderate complexity. Demonstrates capabilities to diagnose and repair basic failures on semiconductor equipment. Ability to routinely lift, pull, or push objects weighing up to 50 lbs. with or without accommodation. Ability to effectively use hand tools, meters, scopes and other pertinent specialized equipment. Strong customer communication skills. Education and Experience: MINIMUM REQUIREMENTS: - ASEET and 2-3 years of related electromechanical experience, or equivalent, or - Requires current driver’s license and passport. - Must be willing and able to travel. - Flexibility to work on shifts/overtime/standby/on-call/holidays when required. INCUMBENTS ARE PREFERRED WHO POSSESS THE FOLLOWING: - Previous electromechanical system troubleshooting experience in the semiconductor industry. - Previous related semiconductor process troubleshooting experience. - Well developed technical communication skills. - Well developed customer communication skills in providing customer management, including identifying customer needs and appropriate problem resolution. CONTACT: (408)235-6213 Curtis Geroy Recruiter (Military/Veteran) $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 42. Maintenance Engineering Manager- Escondido, CA Stone Brewing Job description: Stone Brewing Co. is in search of an exceptional Maintenance Manager who will develop and lead a world class comprehensive, proactive reliability and preventative maintenance program across existing and future breweries. Essential Duties and Responsibilities: • Implement and manage a comprehensive reliability and proactive maintenance program. • Expand the use of CMMS program to drive a more systematic and transparent organization. Including equipment and parts documentation, vendor and inventory management, documentation and lifecycle management. • Provide leadership to the Maintenance department and establish and implement developmental strategy for each member. • Develop and lead cross functional teams to achieve continuous improvement in site support. • Manage department budgets, support capital planning and perform investment / ROI analysis. • Ensure team member safety, OSHA, Stone Brewing Co. and other code compliance in all activities such 100% Lock Out / Tag Out procedures, documentation, confined space entry, personal safety equipment, etc. • Lead the team to develop efficient and effective maintenance procedures including Autonomous Maintenance, Preventive Maintenance and Predictive Maintenance. • Lead Focused Improvement events to transform equipment performance and reliability • Establish and utilize KPI to drive Reliability Centered Maintenance. • Provide training to the organization on maintenance best practices, TPM, RCM, root cause analysis tools, etc. • Provide project management for utilities and maintenance projects. • Mentor the Maintenance team and develop systems to ensure ongoing process improvement. QUALIFICATIONS: • Strong leadership, team member, and staff/team development and motivation skills. • An effective manager with strong execution skills that is entrepreneurial, astute, and has a passion for getting into the details where appropriate to make effective decisions and drive results. • A flexible and agile person that recognizes what and when &lsquo: good enough’ is and is willing to draw line in the sand to get started with and improve upon. Able to quickly assess without complete information and drive forward progress under ambiguous circumstances. • Big picture thinker, strategic, but able to distill functions and business interactions into tactical/detailed process and workflows in order to drive improvements and efficiency gains. Effective demonstration of analytical skills, change management, and financial acumen. • Solid grasp of release, product and project management in a complex, high volume (project, program) environment. Practical at all times (in order to minimize workloads across the organization). • An effective and persuasive communicator with outstanding presence and presentation skills that constantly strives for simplicity and clarity. Desired Skills and Experience: • Engineering degree required, Mechanical, Electrical or Industrial Engineer degree preferred and a • Minimum of 8 years&rsquo: experience demonstrated results implementing and managing reliability and maintenance programs in food/beverage plants, or related industries. • Demonstrated experience and familiarity with CMMS, ERP and inventory management systems developing and driving change adoption of them into the standard operations. • Project management • Reliability tools such as Pareto analysis, FMEA, RCM, and root cause analysis • Total Productive Maintenance (TPM), A3 thinking, Lean mfg. • Systems including pumps, valves, PLC controls sensors, solids separation, and refrigeration. • Computer competency with internet browsers, Word, Excel, Project, Visio. Pre-employment background check, drug screening, and physical are required. Kevin Kirkland Corporate Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 43. Stone Store Manager - Liberty Station - San Diego, CA Stone Brewing Job description: We are seeking an awesome candidate who will be responsible for day-to-day supervision, presentation, operation and upkeep of Stone Brewing Co.'s Company Store in our Liberty Stations location. The candidate will have excellent communication skills, both written and verbal, and will be responsible for communicating with Store Operations Manager on all matters concerning the Stone Company Store. This person will also ensure that Stone Brewing Co. beer and merchandise is presented, stocked, tracked, reported, sold and inventoried accurately. The Company Store Supervisor will ensure that all activity taking place in the store is done with a sense of urgency and with the highest level of customer service and satisfaction. This candidate will assist in the growth of sales to increase merchandise profit through the Company Store while maintaining a clean, safe, focused and productive store environment on a daily basis in addition to the accurate completion of sales. This candidate will work closely with the Store Operations Manager and will make recommendations regarding hiring, termination, personnel evaluation and training of Company Store personnel. They will also assist customers during Company Store hours with the purchase of beer and/or merchandise. The ideal candidate will display and share a passion for Craft Beer and possess full knowledge of Stone Brewing and its offerings to correctly answer customer questions along with knowledge of ABC laws for legal sale of alcohol. Other responsibilities include: Opening/closing register duties, cash handling, accurately operating the POS system for sales of beer and merchandise, and handling deposits and reservations for beer purchases. Desired Skills and Experience: Must be 21 years of age and have at least 2-5 years supervisory experience. This is a full-time salaried position reporting to our Store Operations Manager. Must be able to work any and all shifts. Pre-employment background check, drug screening, and physical are required. Kevin Kirkland Corporate Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 44. Senior Operations Manager - Escondido, CA Local Distribution Stone Brewing Job description: We’re looking for our next Team Stone member we want not only someone who processes the necessary job skills for the role, but also someone who shares our passion for what we do and how we do it. The Sr. Operations Manager will establish direction, priorities and objectives for all aspects of local distribution including warehousing, transportation, customer service and inventory quality and control across multiple warehouses in support of local deliveries to on premise, off premise and chain customers. WHAT YOU"LL DO: • Oversees the planning, budgeting execution and control of order processing, receiving, storing, shipping and delivery of Stone and Supplier beer, merchandise and glassware for fulfillment of local customer orders. • Oversees the local warehouse and delivery functions, staffing and equipment needs in multiple physical sites through supervisory teams ensuring adherence to regulatory and safety requirements. • Solicits bids, selects and monitors business partners for warehousing and delivery equipment and supply needs across all warehouses and operational areas. • Works closely cross functionally with Safety, Procurement, Brewing, Packaging and Sales to ensure processes are in place to pick-up, store and deliver beer in a safe, timely and cost effective manner. • Ensures inventory is allocated and shipped according to Local Sales requirements while partnering with Local Sales and National Distribution. • Oversees creation and maintenance of the shuttle and transfers schedule between at the Packaging Hall, Brewing locations and Local and National Distribution Centers. • Ensures Local Distribution Team creates KPIs and visibility to performance. • Evaluates Local Distribution’s effectiveness, documents and applies learnings to future events. Desired Skills and Experience: • Bachelor’s degree in Supply Chain, Business, Finance or related field is recommended. • 10 years in a management role overseeing the work of others in a logistics and warehousing function. Experience in beer distribution and event logistics is helpful. • Advanced MS Office skills. • Strong process management, leadership, problem-solving, and interpersonal skills. • Effective verbal and written communication abilities. • Demonstrates integrity and ethical behavior. • Demonstrated Project Management skills. Pre-employment background check, drug screening, and physical are required. Kevin Kirkland Corporate Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 45. Director of Marketingquick apply - Greater San Diego, CA Area Taylor Guitars ApplyApply to Taylor Guitars for the Director of Marketing jobSaveSave job for Director of Marketing at Taylor Guitars POSITION SUMMARY: Taylor Guitars is looking for a Director of Marketing who is a Guitar player and has experience with Luxury/Physical goods. The Director of Marketing will oversee the development of strategies and plans to grow our brand and strengthen the success of new and existing products across our retail channels. The ideal Marketing Director candidate will have proven experience successfully marketing luxury brands and physical goods in a premium niche category selling through a diverse, independent dealer network. This is a position with broad responsibilities and influence over the Taylor marketing plans and therefore the ideal candidate will have a strong foundation of premium brand management experience combined with specific experience in new product communication planning, new physical product launch tactics and retail marketing. ESSENTIAL DUTIES & RESPONSIBILITIES: • Managing traditional print and online media plans from start to completion • Developing the communication strategy for new products and ensuring messaging consistency across all tactics • Developing and coordinating the comprehensive launch plans for new products, not limited to PR outreach, digital/social marketing, retail marketing, and live events • Managing media relations for the company, brand and new products • Developing marketing strategies and plans to grow new product sales through both a traditional brick-and-mortar and growing online e-commerce dealer network • Creating new strategies and plans to managing e-commerce platform to grow sales • Advertising, including, but not limited to, social media, online and traditional hard copy advertising • Develop metrics and analyze sales & marketing data. • Train, motivate, and develop team • Build and maintain key relationships with cross-functional team members. • Working alongside the Head of Digital in managing digital marketing presence and campaigns. COMPETENCIES: • Leadership - Successful experience leading a team in a project driven environment. • Brand Management & Communication • New Product Launch Planning & Execution • Project Management • Retail Marketing • Social Media Marketing • Communication - Excellent communication skills, both written and verbal Education & Experience: • 8-12 years minimum marketing experience. • Strong foundation of brand communications. • Must have experience marketing niche, premium brand/products. • Must have comprehensive understanding and experience marketing premium products through both traditional brick-and-mortar channel and faster growing e-commerce business. • Demonstrated prior experience of leading similar size consumer products company Computer Skills: Proficient with Microsoft Office (Word, Excel, Powerpoint, Outlook) and Adobe Creative Suite (CS6 a plus). The ability to learn new software and train team members on new software programs as well. Certificates & Licenses: Must have experience marketing niche, premium brand/products. Language Requirements: Spanish is a plus. Other Requirements: Passion for and experience in playing acoustic guitar. Daniel Altenburg Corporate Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 46. Staff Scientist - Wheat Ridge, CO Terracon Responsibilities: • Conduct Phase I ESAs in accordance with ASTM 1527-13 with minimal oversight; • Office duties include data reduction and evaluation, technical analysis, historical and regulatory review, and report preparation with minimal guidance from senior staff; • Applies standard practices and techniques in specific situations, adjusts and correlates data, recognizes discrepancies in results and follow operations through a series of related detailed steps or processes; • Conducts site visits, records field observations and data collection, and conducts other project related field assignments; • Will have client contact pertaining to specific projects/tasks (i.e., client and telephone interviews); • Outlines the required investigative program(s) by selecting the proper amount of various alternative techniques to conduct site study; and, • May assist in compiling the scope of work for routine site investigations to measure and sample physical and non-physical properties of soil from a hydrogeological, geological, or environmental standpoint. Requirements: • Bachelor’s Degree in environmental science, geology, environmental engineering or related discipline • Minimum 1-2 years of demonstrated experience in Phase I ESAs, environmental field investigations, or related with an environmental, engineering and/or remediation company • Must be able to pass a background check, drug screen and have an acceptable driving record • High level of verbal and written communication skills • Strong organizational skills • Must complete of have completed OSHA 40-hour HAZWOPER training Rachel Robinson Sr. Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 47. Staff Environmental Engineer - Ft. Collins, CO Terracon General Responsibilities: Provide engineering and consulting services for a broad array of environmental projects and clients. This may include performing and/or leading environmental site investigations, engineering analysis, calculations and recommendations, design and development of plans and specifications, observation and inspection, and the writing, preparation, and review of related reports for the services provided. Identify, evaluate and recommend risk and remediation strategies/designs to ensure compliance with federal, state and local regulations. Prepare applicable permit applications, risk assessments and technical documents including proposals, reports and regulatory agency correspondence. Design systems and environmental protection plans. Apply sound engineering principles and be able to communicate complex engineering issues and concepts to technical and non-technical clients and project teams. Services may include Phase I/II environmental site assessments, ecological and natural resource field surveys, tank closure assessments, asbestos abatement, storm water management, and site planning and permitting. Essential Role and Responsibilities: • Follow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management. • Be responsible for maintaining quality standards on all projects. • Proficient environmental engineering professional responsible for managing and executing site testing and making recommendations for systems design on smaller projects of minimal complexity. • Assists in developing the scope of work for routine projects. • Performs site visits, field observations and field data collection or assignments. • Evaluates moderately complex laboratory and field data and assembles in written reports • Implements technical requirements to complete client projects by directing and supervising field staff to sample, test and collect data and/or document site activities. • Works closely with senior-level project manager and Professional Engineer of Record to gain project management and engineering experience. • Prepares proposals and reports and outlines investigations for approval by senior level professionals. • May supervise field staff including field engineers, environmental scientists and technicians. • Interacts with client and project team in developing scope of services and communicating project progress. • Works under the supervision of a Professional Engineer. Requirements: • Bachelor’s degree in Environmental Engineering, Civil Engineering or related degree. • Minimum 1-3 years’ experience. • Master’s degree in Environmental Engineering preferred. • Engineer-in-Training (EIT) or Engineering Intern (EI) designation • Valid driver’s license with acceptable violation history. Rachel Robinson Sr. Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 48. Department Manager II - Midvale, UT Terracon General Responsibilities: Supervise or monitor all projects in progress in the department to ensure that work is executed on time and in accordance with the client’s requirements and within company policies, procedures and standards. Supervise the preparation of proposals and cost estimates to clients to ensure proper scoping of services, availability of manpower and pricing to achieve desired profitability. Supervise the daily operations of a department including staff training, development, and performance review, utilization of equipment and facilities, safety oversight, quality of services and work product, timely delivery of services and deliverables, and adherence to policies and procedure. Plan for and participate in business development activities to identify, develop, win, and execute project opportunities and build and maintain client relationships. Essential Role and Responsibilities: • Responsible for preparation of proposals and cost estimates with varying degrees of complexity. • Directs the short-range business development activities of all department personnel to ensure that adequate fees are available to support the manpower on the payroll. • Plan for and execute the recruitment, selection, training, mentoring, and development of all employees in the department. • Prepare and execute the department annual business plan. • Oversee and manage the success of the key department metrics of revenue growth, staff chargeability, project billing and collections, and project profitability. • Develop understanding and be aware of project-related risk. Be familiar with what could go wrong on a project and how to protect the Company. Be familiar with company risk policies. • Lead safety efforts for team and ensure team follows safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrates safety practices. Promote pre-task planning for all projects. • Promote continuous quality monitoring and improvement on projects. Monitor quality standards and practices. Engage APRs on projects at their onset. Requirements: • Bachelor’s degree in technical discipline practiced by the Firm including Engineering, Environmental Science or Geology and 8 years’ practice experience. Or, in lieu of a degree, a minimum of 12 years’ related experience. • Master’s degree or PhD preferred. • Previous supervisory experience. • Valid driver’s license with acceptable violation history. Preferred: • Certification or licensure in field of expertise. Terracon offers an excellent compensation and benefits package including: medical, dental, vision, life insurance, 401(k) plan, and paid holidays. Rachel Robinson Sr. Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 49. Special Event Security Specialists VIP Premier Events- San Francisco, CA Security Industry Specialists, Inc. SIS Compensation: $17 Hourly Employment Type: Temporary Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and through an uncompromising commitment to hiring, retaining and rewarding the best talent available. The purpose of the Special Events Security Specialist position is to patrol assigned zone by foot, enforce client policy and regulations, and investigate all facility related incidents. Ensure that the client, its associates, and facility personnel are provided with a safe and professional working environment. The Security Specialist reports to the Security Supervisor. VIP Premier Event: 6/3-6/18 • $17.00/HR!!! • Paid Weekly! • Full Time hours depending availability! • Day/Swing/Grave Shifts available! • Uniform Shirts are provided FREE of cost! • MEALS and Refreshments provided! • Transportation / Parking assistance will be provided! • FT or PT/Flex employment at several of our facilities pending availability after the event is completed! Specific Duties and Responsibilities Essential Job Functions: • Patrols assigned post on foot or patrol vehicle to maintain visibility and observe possible unusual activity • Investigate and report maintenance and safety conditions which might endanger the client, its associates, or public safety • Ensure that daily administrative documentation is kept concise and complete at all times; Maintain all daily assigned equipment in functional and presentable condition • Respond to all requests for assistance relayed by Supervisor or client; complete various company or client assignments as required; submit reports to superior officer • Investigate security related accidents/incidents, interview witnesses, complaints, and victims; responsible for gathering physical evidence and preserving it for future use; complete report and follow up with management as needed • Investigate and report fires, evacuations, hazardous situations/other facility related events, and provide back up for client personnel • Responsibilities include crowd control and assisting Fire Department/EMS or other officials during these processes; maintain control at traffic accidents, assist victims, and investigate causes • Responsible for ensuring that all employees on company property have proper company issued identification • Ensure that the client, its associates, and facility personnel are provided with a safe and professional work environment • Obligation for maintaining state and client requested certifications; all documentation and fees are the responsibility of the employee unless otherwise noted • Site specific training will need to be completed within the first thirty days unless otherwise stated based on client or assignment of position • Uniform attire and grooming standards must be maintained at all times while in uniform Additional Job Functions: • Perform other related duties as required Requirements: • Guard card required; Prior Military and POST grads are welcomed to apply • Some Security experience (private/public sector) • Great customer service skills • Supervisory experience is a plus • Must be able and willing to work with minimal supervision • Basic computer skills • Professionalism in appearance, work ethic, and positive attitude are essential Days/Shift: Special Event – June 3rd thru June 18th - 24x7 - Day/Swing/Grave Shifts Available • Possible FT or PT/Flex employment at several of our facilities after the event is completed! Visit our career page at and apply to req #16-0097 David Trinh Corporate Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 50. Specialist, Assessment Services- Salt Lake City, Utah Western Governors University Job description: Assessment Services Specialists furnish answers to student and vendor inquiries and questions regarding assessment scheduling, basic IT support, and troubleshoot problems in order to maximize student satisfaction. Assessment Services Specialists must be flexible with schedules as hours may include evenings and weekends. The hours of operation for the Assessment Services Team in the Student Support Center, are 6 am to 10 pm, Monday – Friday and 7 am to 7 pm, Saturday and 10 am to 7 pm, Sunday. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: • Assessment Services Specialists serve as the first point of student contact within the university. Specialists answer inbound calls/emails/chat, and are expected to respond to student and vendor inquiries in a timely manner with the aim of resolving most student and vendor issues on the spot. • Assume the responsibility for trouble-shooting any assessment concerns in multiple systems. • Assure test delivery and score posting for student. • Assume responsibility for maintaining and adding to WGU proctor database. • Assume responsibility for assessment delivery integrity and security. • Answering incoming phone, email, and chat requests. • Other assessment administrative duties as assigned. • Collaborate with other team members to suggest improvements for better efficiency. • Keeping up to date with the latest technology and testing procedures in on-line higher-education environment • Specialists will utilize available resources (University Knowledge Base, Student handbook, internal systems and collaboration with colleagues and management) in order to assist students and vendors. • Assessment Services Specialists will track all interactions within our Customer Relationship Management (CRM) system, including any issues which require escalation. • Specialists will identify and escalate priority issues to the appropriate resources following defined business practices. • Assessment Services Specialists must be able to spend the majority of each work day logged into our phone system and available to take phone calls from staff and students. PERFORMANCE MEASUREMENTS: • Assessment Services Specialists are expected to meet our email Response Time goal of 100% of emails responded to within 4 business hours. • Assessment Services Specialists are expected to meet our Resolution Time goal of 95% of issues (phone, email, and chat contacts from students and vendors) resolved within 24 hours. • Assessment Services Specialists are expected to be to work, on time, each day they are scheduled to work. • Assessment Services Specialists must meet minimum productivity standards and minimum quality standards established for phones calls, emails, and chat. • Assessment Services Specialist are required to maintain high Quality Assurance scores to ensure student and vendor communication satisfaction and accuracy. REQUIRED EXPERIENCE AND/OR EDUCATION: • Customer services experience required. • Must be competent in Microsoft Office and have basic computer knowledge. • Bachelors preferred but not required. Joshua Criddle Senior IT Recruiter $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$